Apple Support Technician
• Vibrant, energetic and creative work environment
• Apple desktop deployment and troubleshooting experience required
• Providing 1st/ 2nd line support
Join a leading Advertising Agency in Auckland CBD to provide 1st/2nd level support.
Ogilvy & Mather New Zealand are currently looking for an Apple Support Technician to join their team on a permanent basis.
This role will involve providing 1st/ 2nd line support for Apple Mac desktop and mobile systems. The ideal candidate for this role will have experience with creating and mass deploying operating system environments & applications.
Key Responsibilities:
• Tech support to 200+ iMac and Macbook Pro users
• Troubleshooting apple related technical issues
• Create, maintain and deploy MAC OS images and application packages
• Knowledge of Adobe Creative Suite, iWork and MS Office Suite
• Monitor Service Desk ticket queues and see through to completion
Key Requirements:
• 1+ year experience in a MAC OS x Support role
• Strong Knowledge of Apple MAC OS client and Server operating systems
• Experience with Open Directory and Active Directory
• Mass image application deployment (Casper/DeployStudio)
If interested please submit your cover letter and CV to hr@ogilvy.co.nz
