We signed up with Telecom in early June. They told us the APN in the store and told us they would do some research to make sure that our phones would work. (We have locked US iphones with turbosims to do a hardware unlock.) The next day we went back to the store and they said they had received a memo that morning instructing them that because they are doing a deal with Apple to sell the iphone they are forbidden from providing any support to unlocked iphones -- including TELLING customers the APN!!!!! (Fortunately they already told us the day before they got the memo.)

Our phones are NOT "hacked", jailbroken, or unlocked. We just have turbosim hardware unlock. As I said, we can make calls and send outgoing text messages, but the phones never ring or indicate anything about incoming calls. Text messages arrive in a flood when we make an outgoing call. 3G was working fine until a few days ago, when it abruptly stopped. We have open-plan accounts, not prepay. We have OS 2.2.1 modem firmware 02.30.03. Any help would be appreciated! Thank you!