Battery replacement what to do to prepare.

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rugrat

3107 posts

Uber Geek

Lifetime subscriber

#2080920 29-Aug-2018 16:49

I’ve got it back.

Came back at 25% charged so charging now.

Peak performance capability:

This phone is unable to determine battery health. An Apple service provider can service the battery.

It was an authorised Apple Service Provider, so hope it’s just saying that as battery hasn’t been used yet.

Usage, Standby is all dash’s but it hasn’t had full charge yet.

rugrat

3107 posts

Uber Geek

Lifetime subscriber

#2081102 29-Aug-2018 21:08

All fixed now.

Put in for a phone call back from Apple, within 30 seconds they rang back from Australia.

Bug in firmware, to be fixed next firmware update and known issue.

To fix immediately had to create back up, turn off find my iPhone, and delete everything off it any way.

After I reset it up battery health is now showing 100%

CYaBro

4589 posts

Uber Geek

ID Verified

Trusted

#2081121 29-Aug-2018 21:50

rugrat: I’ve got it back.

Came back at 25% charged so charging now.

Peak performance capability:

This phone is unable to determine battery health. An Apple service provider can service the battery.

It was an authorised Apple Service Provider, so hope it’s just saying that as battery hasn’t been used yet.

Usage, Standby is all dash’s but it hasn’t had full charge yet.

The AASP didn’t follow apple’s procedure for the first power on, with the iPhone 6, after a battery replacement.
Wouldn’t have had this issue if they did. :)

Opinions are my own and not the views of my employer.

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