Apple Pay for ANZ Customers

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2619 posts

Uber Geek
Inactive user

#1680198 30-Nov-2016 17:18

sbiddle:
Benjip:

I disagree 100%. I think people have more loyalty to Apple and the iOS ecosystem than they do to their bank – it's easy enough to switch to ANZ, especially if you don't have a mortgage that you'd need to re-fix etc..

There are also now 4,000,000 potential additional Apple Pay users in Australia as Apple made a deal with "more than 30 small banks and credit unions across Australia".

With interchange rates slashed in Australia the big banks aren't going to give up the cut that Apple want.

Apple's ACCC submission showed how little Apple really understand about the payments market in Aistralia. Australia leads the world in contactless payments, and the banks don't need an American company to try and tell them how having Apple pay will grow the market. Like the ISP market there is plenty of choice and if people are such fanboi's that they have to have Apple Pay then they can go and join a bank that offers it.

As I just did.

I'm not just a "fanboi " either, I simply have the iPhone already and want the contactless payment to work. After asking KiwiBank (who have been my only bank for the last 10 years) what their plan was for initiating ApplePay I was told (in September... 3 months ago!)

"With Apple pay being available with ANZ. There’re lots of mobile wallet solutions heading to New Zealand – we’re taking time to see what option would be the best for our customers, so we’ve no plans to link our cards with Apple Pay at this stage but we’re open to what the future holds! "

After 3 months with no news at all, ANZ just won a VERY loyal KiwiBank customer simply because I wanted a backup payment option (and phone based payments as a bonus) for if I lose my wallet (or it gets picked) on my upcoming overseas holiday.

As ANZ are STILL the onl ones giving me any option to go "walletless" they just won my business... and I'm sure I'm it the only one!

RickW

298 posts

Ultimate Geek

#1680199 30-Nov-2016 17:20

PhantomNVD:
sbiddle:
Benjip:

I disagree 100%. I think people have more loyalty to Apple and the iOS ecosystem than they do to their bank – it's easy enough to switch to ANZ, especially if you don't have a mortgage that you'd need to re-fix etc..

There are also now 4,000,000 potential additional Apple Pay users in Australia as Apple made a deal with "more than 30 small banks and credit unions across Australia".

With interchange rates slashed in Australia the big banks aren't going to give up the cut that Apple want.

Apple's ACCC submission showed how little Apple really understand about the payments market in Aistralia. Australia leads the world in contactless payments, and the banks don't need an American company to try and tell them how having Apple pay will grow the market. Like the ISP market there is plenty of choice and if people are such fanboi's that they have to have Apple Pay then they can go and join a bank that offers it.

As I just did.

I'm not just a "fanboi " either, I simply have the iPhone already and want the contactless payment to work. After asking KiwiBank (who have been my only bank for the last 10 years) what their plan was for initiating ApplePay I was told (in September... 3 months ago!)

"With Apple pay being available with ANZ. There’re lots of mobile wallet solutions heading to New Zealand – we’re taking time to see what option would be the best for our customers, so we’ve no plans to link our cards with Apple Pay at this stage but we’re open to what the future holds! "

After 3 months with no news at all, ANZ just won a VERY loyal KiwiBank customer simply because I wanted a backup payment option (and phone based payments as a bonus) for if I lose my wallet (or it gets picked) on my upcoming overseas holiday.

As ANZ are STILL the onl ones giving me any option to go "walletless" they just won my business... and I'm sure I'm it the only one!

Nope your not, we're in the process of changing both our personal and business accounts over to ANZ.

PoHq

466 posts

Ultimate Geek

#1680209 30-Nov-2016 17:56

The only thing stopping me moving to ANZ is that even with Apple Pay we are a long way off from being truly walletless.

Until rewards cards and driving licences are digital you'll still need your wallet. Suspect it will be this way for a couple of years at least.

If Apple was the last step to becoming walletless I'd have moved to ANZ in a heartbeat.

Interestingly in looking at the twitter feeds of the big Aussie banks they have not accepted this decision. They are saying it's only a draft decision and things could change and the dreaded appeal word has been mentioned. A final decision by the ACCC isn't due until early 2017.

On and on we go. The question still remains does what's happening in Australia by default apply to NZ banks. I'm guessing it will.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1680213 30-Nov-2016 18:03

PhantomNVD:

After 3 months with no news at all, ANZ just won a VERY loyal KiwiBank customer simply because I wanted a backup payment option (and phone based payments as a bonus) for if I lose my wallet (or it gets picked) on my upcoming overseas holiday.

Just so you're aware (and I haven't read the full conditions this is simply what I was told by an ANZ staff member) if you get a hold or your main card that Apple Pay is linked to is blocked (such as being stolen) then Apple Pay won't work.

If I were you I'd check whether this is the case or not and if it is take another form of payment with you.

benokobi

927 posts

Ultimate Geek

ID Verified

#1680215 30-Nov-2016 18:10

sbiddle:

PoHq:

Hopefully they will accept defeat move on from this quickly and get Apple Pay out there and not go down the lengthy appeal route.

What makes you assume that? There is no motive or reason for them to do this.

Apple need the Australian bands more than they need Apple. The big banks simply ignoring Apple in the most developed contactless payments market in the world is only going to hurt Apple.

If Apple allows their NFC and their secure enclave to whiners at Australian Banks they'll be opening a whole new can of worms. All the banks will be wanting access. Then their secure enclave will be more susceptible and then they'll lose more than they'll gain having 0.00001% of some Australian banks transactions.

Yabanize

2350 posts

Uber Geek

#1680222 30-Nov-2016 18:26

Is there any chance of a non visa or mastercard contactless option for Apple Pay etc? Because until more stores support it..

benokobi

927 posts

Ultimate Geek

ID Verified

#1680229 30-Nov-2016 18:37

Yabanize:

Is there any chance of a non visa or mastercard contactless option for Apple Pay etc? Because until more stores support it..

Apple Pay is contactless??? Samsung did do some thing in the US that can either use NFC and imitate the mag strip off your card.

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Bobdn

222 posts

Master Geek

#1680273 30-Nov-2016 19:48

http://www.stuff.co.nz/technology/apps/87029009/apple-gets-win-against-australia-banks-over-mobile-payments

ANZ seems to be the only bank that understands how useful Apple Pay is. Hilarious that the other banks wanted to "negotiate collectively". Quite rightly the ACCC said no.

Edit: Sorry, I just saw this on Stuff but see it's already two day old news already covered in earlier posts.

PhantomNVD

2619 posts

Uber Geek
Inactive user

#1680274 30-Nov-2016 19:48

sbiddle:
PhantomNVD:

After 3 months with no news at all, ANZ just won a VERY loyal KiwiBank customer simply because I wanted a backup payment option (and phone based payments as a bonus) for if I lose my wallet (or it gets picked) on my upcoming overseas holiday.

Just so you're aware (and I haven't read the full conditions this is simply what I was told by an ANZ staff member) if you get a hold or your main card that Apple Pay is linked to is blocked (such as being stolen) then Apple Pay won't work.

If I were you I'd check whether this is the case or not and if it is take another form of payment with you.

@sbiddle It's definitely not going to be the main payment option at this time, as stated though, as a BACKUP option this is now a nobtainer decision.

TBH the exchange rate and fees of my different options (Kiwibank gold card, OneSmart, and ANZ GoCard (with ApplePay) will factor largest when selecting my 'main' transaction account... with cash out probably best on OneSmart (pre-exchanged to US$) and the other two according to the best 'bang for buck' outcome.

But should my walllet get 'lost' (or more likely left in a hotel room) at some point, ApplePay makes the best case backup solution possible (for an iPhone owner)

Yabanize

2350 posts

Uber Geek

#1680280 30-Nov-2016 19:59

benokobi:

Yabanize:

Is there any chance of a non visa or mastercard contactless option for Apple Pay etc? Because until more stores support it..

Apple Pay is contactless??? Samsung did do some thing in the US that can either use NFC and imitate the mag strip off your card.

What i meant was, being able to use normal eftpos contactless, without the fees of Visa and Mastercard, then more shops could accept it.

tardtasticx

3075 posts

Uber Geek

#1680284 30-Nov-2016 20:01

Yabanize:
benokobi:

Yabanize:

Is there any chance of a non visa or mastercard contactless option for Apple Pay etc? Because until more stores support it..

Apple Pay is contactless??? Samsung did do some thing in the US that can either use NFC and imitate the mag strip off your card.

What i meant was, being able to use normal eftpos contactless, without the fees of Visa and Mastercard, then more shops could accept it.

That would be a great solution and I'm sure it'll catch on like a house on fire. But eftpos doesn't support that at all from what I understand. I think a Canadian variant works on Apple Pay tho, and it's deffinately technically possible but not without some hard work.

Pumpedd

1759 posts

Uber Geek
Inactive user

#1680304 30-Nov-2016 20:53

Moving all my banking to ANZ so as I can enjoy Apple Pay.

Other big banks are pathetic and deserve to lose custom over this issue.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1680329 30-Nov-2016 21:33

Yabanize:

What i meant was, being able to use normal eftpos contactless, without the fees of Visa and Mastercard, then more shops could accept it.

Contactless EFTPOS isn't without many challenges, both technical, and from a business perspective.

One of the biggest is fraud. Since there is no interchange fee there is no margin for a bank to absorb any fraud costs. I can't imagine many bank customers being told they're fully liable for any fraud on their account.

Smart analytics goes a long way towards minimising fraud, and evidence clearly shows that EMV has seen fraud levels drop and that contactless hasn't seen them increase, but it does still occur. Fraud isn't just about theft, it's also much simpler things such as a dairy not wanting to accept contactless payments because kids steal their parents cards to pay for stuff since no PIN is required.

PhantomNVD

2619 posts

Uber Geek
Inactive user

#1680330 30-Nov-2016 21:41

But nicking Dad's iPhoneand faking his thumbprint would be a LOT harder!

Bobdn

222 posts

Master Geek

#1680331 30-Nov-2016 21:42

Pumpedd:

Moving all my banking to ANZ so as I can enjoy Apple Pay.

Other big banks are pathetic and deserve to lose custom over this issue.

It is weird that the three other banks somehow thought they could get their own way with Apple. Apple simply doesn't need them.

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