(iPad 2) All my apps are gone ... again!

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Batman

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#102770 22-May-2012 09:52

Should've learnt from the last time but i forgot that apple is a pain in the bum.

Going on holiday so tried to put a movie onto the ipad for the kids. One movie. Can't just drag it into the My Computer bit ... so got to sync ... for some reason it said to transfer purchased apps ... so hit yes along the way and now the movie is there but all my 100+ apps for the kids are no longer on the ipad

@#$%^&*($&^%@# apple!

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#628776 22-May-2012 10:06

I feel the pain here, happened to me too. Have you synced this to another computer than your usual one? Sometimes you have to go into itunes and tick all the apps you want synced, then click on apply. I think you can drag and drop videos if you select "manually manage music and video", then drag the video and drop it onto your ipad in itunes. The other thing i usually do is as soon as I have plugged in the ipad, i cancel the sync. Right click and transfer purchases first, then sync. Hope this was helpful.

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#628779 22-May-2012 10:11

well every time i plug the slab into the computer i tremble with fear - hence i don't. but in the haste today i forgot about the horror and now here is the horror. thanks very much apple.

it appears that i am now trying to copy the downloaded apps back into the slab ... copying 36 of 100 so far ... fingers crossed it hasn't missed out an important app (esp if i paid for it!) ...

no i do not use another computer for this very fear. one and only computer.

can someone tell me what i did wrong? (ie appearing to have moved all the apps to the laptop ... the last time was worse it didn't move anything to the laptop and i had to re download everything i could think of)

again ... &^%$ apple

gehenna

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#628782 22-May-2012 10:15

It's not Apple's fault that you didn't have the right options ticked for managing your device. It's most likely that you don't have the "Manually Manage" option ticked and you're instead using the Sync option within each tab (Music, Apps, etc)

With the latter you can't just drag and drop stuff onto the iDevice. If you have the Manually Manage option ticked then you can do a mix of Sync and Drag/Drop.

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#628786 22-May-2012 10:20

gehenna: It's not Apple's fault that you didn't have the right options ticked for managing your device. It's most likely that you don't have the "Manually Manage" option ticked and you're instead using the Sync option within each tab (Music, Apps, etc)

With the latter you can't just drag and drop stuff onto the iDevice. If you have the Manually Manage option ticked then you can do a mix of Sync and Drag/Drop.

No but it is Apple's fault that they make the whole process so bloomin confusing, even worse if you add iCloud to the mix.

Makes me laugh how Apple products are often described as being ready 'out of the box' but never is the amount of fiddling involved afterwards mentioned.

I love our iPad but don't think it's as 'friendly' as is often made out

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#628787 22-May-2012 10:20

I feel your pain, I charged wifes iPod Classic and wiped it as I shouda attached it to her laptop.

But having said that, I have an iPod Classic (now sold) , iPad3, iPhone 4S, all 3 devices are all managed by my iTunes, sync, backup, import, etc, never an issue in that respect.

Do you tinker with any settings, what to sync what not to? Is everything still in iTunes? I suggest to attach the iPad, and once it appears on the left, go through each category tab, making sure that the sync settings are all as they should be. With greatest respect its bound to be a user error, but the key is knowing what caused it, so do let us know.

Cheers!

gehenna

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#628788 22-May-2012 10:23

langers1972:
gehenna: It's not Apple's fault that you didn't have the right options ticked for managing your device. It's most likely that you don't have the "Manually Manage" option ticked and you're instead using the Sync option within each tab (Music, Apps, etc)

With the latter you can't just drag and drop stuff onto the iDevice. If you have the Manually Manage option ticked then you can do a mix of Sync and Drag/Drop.

No but it is Apple's fault that they make the whole process so bloomin confusing, even worse if you add iCloud to the mix.

Makes me laugh how Apple products are often described as being ready 'out of the box' but never is the amount of fiddling involved afterwards mentioned.

I love our iPad but don't think it's as 'friendly' as is often made out

There's always the Help menu....it's pretty comprehensive. There's even a more comprehensive section on their website: http://www.apple.com/support/itunes/

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#628794 22-May-2012 10:30

What happens is, when you download apps directly off your ipad from the store, you computer doesn't know until you plug it in. It asks for "transfer purchases". There is a setting in "EDIT" Preferences- Store- Automatic downloads - if ticked would then download these apps from apple when your itunes is running but would use your data twice. The best thing to do is to stop the sync as soon as it starts, then transfer purchases, then sync. That way the apps are downloaded to itunes and it recognizes them that they are already on the ipad so doesn't delete them and re-installs.

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#628803 22-May-2012 10:35

gehenna: There's always the Help menu....

Ha, I love how there are not 1 but 5 arrows to direct you to the right section!

tdgeek

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#628816 22-May-2012 10:48

ravsha: What happens is, when you download apps directly off your ipad from the store, you computer doesn't know until you plug it in. It asks for "transfer purchases". There is a setting in "EDIT" Preferences- Store- Automatic downloads - if ticked would then download these apps from apple when your itunes is running but would use your data twice. The best thing to do is to stop the sync as soon as it starts, then transfer purchases, then sync. That way the apps are downloaded to itunes and it recognizes them that they are already on the ipad so doesn't delete them and re-installs.

If you have Apps ticked to sync on the apps page there is no need to transfer purchases, they sync both ways. The transfer option is there if you do not have sync ticked or you need to transfer between accounts. Ive never transferred purchase, but I do recall on an iOS upgrade I noticed it doing that, presumably getting everything synced to date before running the upgrade.

iTunes is easy to use, read the help to see how it operates, or google the task to see it explained differently which is often helpful. As with any software its in the settings and knowing how it works.

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#628819 22-May-2012 10:49

i'm confused ... so you buy a car and it won't refill it wont start it wont drive until you read the entire manual?

maybe they should send me to a course at the airport where i purchased the item?

maybe there is a big warning not to plug it in?

maybe if android market (now google play) had quality apps i might ditch the ipad - but i don't see this happening :(

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#628821 22-May-2012 10:56

gehenna: It's not Apple's fault that you didn't have the right options ticked for managing your device. It's most likely that you don't have the "Manually Manage" option ticked and you're instead using the Sync option within each tab (Music, Apps, etc)

With the latter you can't just drag and drop stuff onto the iDevice. If you have the Manually Manage option ticked then you can do a mix of Sync and Drag/Drop.

manually manage option had been ticked since forever

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Batman

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#628822 22-May-2012 10:57

gehenna: It's not Apple's fault that you didn't have the right options ticked for managing your device. It's most likely that you don't have the "Manually Manage" option ticked and you're instead using the Sync option within each tab (Music, Apps, etc)

With the latter you can't just drag and drop stuff onto the iDevice. If you have the Manually Manage option ticked then you can do a mix of Sync and Drag/Drop.

sync box in EACH tab had not been ticked. ever.

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#628823 22-May-2012 10:58

gehenna:
langers1972:
gehenna: It's not Apple's fault that you didn't have the right options ticked for managing your device. It's most likely that you don't have the "Manually Manage" option ticked and you're instead using the Sync option within each tab (Music, Apps, etc)

With the latter you can't just drag and drop stuff onto the iDevice. If you have the Manually Manage option ticked then you can do a mix of Sync and Drag/Drop.

No but it is Apple's fault that they make the whole process so bloomin confusing, even worse if you add iCloud to the mix.

Makes me laugh how Apple products are often described as being ready 'out of the box' but never is the amount of fiddling involved afterwards mentioned.

I love our iPad but don't think it's as 'friendly' as is often made out

There's always the Help menu....it's pretty comprehensive. There's even a more comprehensive section on their website: http://www.apple.com/support/itunes/

it is so comprehensive why don't i spend time living life? i didnt buy this so i can read the book ... i could have bought the book ...

tdgeek

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#628826 22-May-2012 11:00

IMO this thread while helpful I hope to you, it has got confusing. Talk of using the transfer purchases function, connecting the device then stopping the sync. That is all wrong. That is not how you need to manage iTunes and the devices.

When I am home I can itemise my sync settings if that is of help. All I do is connect my device and run a sync from time to time to keep iTunes in line with my device as I add apps on the device. Or to add music, video, pdf files to my device from iTunes.

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#628827 22-May-2012 11:01

ravsha: What happens is, when you download apps directly off your ipad from the store, you computer doesn't know until you plug it in. It asks for "transfer purchases". There is a setting in "EDIT" Preferences- Store- Automatic downloads - if ticked would then download these apps from apple when your itunes is running but would use your data twice. The best thing to do is to stop the sync as soon as it starts, then transfer purchases, then sync. That way the apps are downloaded to itunes and it recognizes them that they are already on the ipad so doesn't delete them and re-installs.

hmm are you suggesting when i hit transfer apps it actually copies the app into itunes from ipad, delete the ipad user data, then attempts (sometimes??) to copy back from computer to ipad without the user data? how stupid is that!

i still don't know what i did wrong apart from click transfer purchases - was that the problem?

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