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Wannabe Geek


Topic # 115541 28-Mar-2013 21:33
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I have an iPhone 3GS that is on IOS 6.1.3.   I have recently swapped from a prepay 2 degrees to a telecom contract account.  The cellular data does not work.  I have been to Telecom who have checked the APN and said that everything is fine from their end i.e. my sim worked in their phone.  I have reset my phone to factory settings on itune and still no luck.  Any advice would be much appreciated! Thank you.

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121 posts

Master Geek
+1 received by user: 9


  Reply # 790063 31-Mar-2013 22:07
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Perhaps it is network locked?

51 posts

Master Geek


  Reply # 793487 4-Apr-2013 20:50
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I had this when switching to telecom on my iphone but rebooting my phone fixed it.

 
 
 
 


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Uber Geek
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  Reply # 793505 4-Apr-2013 21:25
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When you put the telecom sim in it should ask you if you want to accept the carrier update if you cancel this then it wont put in the correct telecom apn - if you plug it back into iTunes with the sim in it then it should tell you to update the carrier file. other than that a reboot maybe in order.

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