ipad mini email problem

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skuzzb

63 posts

Master Geek
+1 received by user: 8

Topic # 123215 28-Jun-2013 19:44

cant send emails from ipad mini,every time i try to send one it comes up with "a copy has been placed in outbox,the sender address "example@slingshot.co.nz"was rejected by server,im positive i have correct user name and password,any ideas anyone?
thanks

nitrotech

1234 posts

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Reply # 846873 28-Jun-2013 19:48

Xtra are having problems with their smtp server - could be the problem rather than the ipad.

johnr

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Reply # 846877 28-Jun-2013 20:00

What smtp address are you using?

What is the complete error message?

nzbnw

2366 posts

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Spark

Reply # 846947 28-Jun-2013 22:09

nitrotech: Xtra are having problems with their smtp server - could be the problem rather than the ipad.

This should be fixed.

OP I'd suggest as Johnr says, advise what SMTP server you are using and are you using Slinghshot Broadband when you are encountering this error?

nzbnw

skuzzb

63 posts

Master Geek
+1 received by user: 8

Reply # 847018 29-Jun-2013 06:52

the complete error message is "a copy has been placed in your outbox.the sender address myname@slingshot.co.nz" was rejected by the server.

smtp im using is smtp.slingshot.co.nz

dont know if this is related but i cant delete emails from my ipad mini either.
thanks

richms

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Reply # 847183 29-Jun-2013 16:58

Check for any strange characters in the email address field. If you have copy and pasted it from somewhere else you might have put a tab or something at the end of the address.

Richard rich.ms

skuzzb

63 posts

Master Geek
+1 received by user: 8

Reply # 889218 3-Sep-2013 20:15

i have the same problem with my slingshot account,did anybody resolve this?
thanks