Xtra mail now not loading on my iPad

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Forums › Apple iOS and devices › Xtra mail now not loading on my iPad

mrsmac

3 posts

Wannabe Geek

#138291 28-Dec-2013 20:58

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I'm newish here so apologies if I make mistakes.:(

Up until about 3 days ago I was able to see my Xtra emails on my iPad. Then they would no longer load.

Any suggestions as to why? And more importantly - what I can do to 'fix' it?

TIA.

billgates

4705 posts

Uber Geek

Trusted

#958433 28-Dec-2013 21:04

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1. Can you browse internet on your ipad?
2. Can you login to your xtra email account via safari directly instead of using the default mail app?

Do whatever you want to do man.

mrsmac

3 posts

Wannabe Geek

#958440 28-Dec-2013 21:13

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Yes, I can browse happily. And yes, I am going through Safari to Xtramail. It then just sits there dithering (and apparently loading) but nothing more happens.

mrsmac

3 posts

Wannabe Geek

#958444 28-Dec-2013 21:18

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Well - the miracles of modern communication! I've just gone back and looked at Xtramail. And, lo, there it was! Now I feel like a right chump...

But hey - thanks for the quick reply. I appreciate that.

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