Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6 posts

Wannabe Geek


# 138391 1-Jan-2014 21:45
Send private message

Hi there
I wonder if someone could help me - starting yesterday my iPhone 5 has started having problems while charging - losing app icons, randomly opening apps, and generally glitching.
Can I do anything, hoping not to have to reset the whole thing, but if I do, how can I save my data?
Thanks for your help
Tina

Filter this topic showing only the reply marked as answer Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 960125 1-Jan-2014 21:46
Send private message

Reset the handset would be the best idea



6 posts

Wannabe Geek


  # 960131 1-Jan-2014 21:58
Send private message

Thanks for that - can you tell me how to do that?
Tina

 
 
 
 


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 960134 1-Jan-2014 22:01
Send private message

Hi Tina

I am not 100% sure but a quick Google search should answer this,

John



6 posts

Wannabe Geek


  # 960135 1-Jan-2014 22:03
Send private message

OK I found it on Google, thanks
Tina

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 960136 1-Jan-2014 22:05
Send private message

Hope you have the data backed up in itunes



6 posts

Wannabe Geek


  # 960145 1-Jan-2014 22:46
Send private message

Yes I had backed up to iCloud, unfortunately though it didn't work because it's still doing it, so looks like I'll have to take it in to the repair shop.
Thanks for your help :)

Mr Snotty
8692 posts

Uber Geek
+1 received by user: 4573

Moderator
Trusted
Lifetime subscriber

  # 960147 1-Jan-2014 23:25
Send private message

Also check the moisture sensors to make sure they're not tripped, if they are it could mean liquid damage. Liquid damage could be caused by anything from high humidity to actually physically getting it wet.

http://support.apple.com/kb/ht3302




 
 
 
 


5453 posts

Uber Geek
+1 received by user: 1904


  # 960174 2-Jan-2014 07:11
Send private message

Tried a different cable - there's some electronics in the cable that controls the lightning connector which could confuse the phone if faulty....



6 posts

Wannabe Geek


  # 960191 2-Jan-2014 09:31
Send private message

Thanks for suggestions. You were right about the cable. We finally worked out that the iPad and iPhone chargers had got mixed up and that was the problem. Embarrassed to say it was that simple! Still I learned a lot in the process. Thanks again.

394 posts

Ultimate Geek
+1 received by user: 48

Trusted

  # 960224 2-Jan-2014 10:52
Send private message

Hi - great to hear that you have sorted your problem, but it would be great if you could clarify a few things.
Were you only experiencing problems when your phone was plugged in?
Do you think it was a faulty cable... or just using the 'wrong' charger?
Apple have put out 3 different but very similar looking chargers for iPhones & iPads - 5W, 10W & 12W. From what I've read they 'should' be able to be all used with the different devices but will either charge faster or slower depending on which device you have. So I would be surprised if just using a different charger unit was the cause of glitches... but interested in hearing your conclusion. Thanks.




Cheers,
Mike

Photographer/Videographer clickmedia.nz




6 posts

Wannabe Geek


  # 960236 2-Jan-2014 11:43
Send private message

My partner was using the iPhone 5 charger for the iPad 4 as well and the iPad wouldn't charge either so it seems as though it was literally just the two chargers causing problems on the other device. All working well now. I was surprised too. Cheers.

394 posts

Ultimate Geek
+1 received by user: 48

Trusted

  # 960303 2-Jan-2014 14:03
Send private message

It's odd that Apple didn't decide to label the charging units more clearly than the small grey numbers amongst the safety message on the unit.
I've known a few people who wonder why their iPads don't seem to be charging when they use their iPhone charger by mistake so I always suggest to people that they label them accordingly.
Now that they've changed the charger wattage for the iPad4 & iPad Air to 12W I guess there will also be mix-ups with the earlier 10W chargers (but I guess it won't make much impact).




Cheers,
Mike

Photographer/Videographer clickmedia.nz


16614 posts

Uber Geek
+1 received by user: 3277

Trusted

  # 965108 11-Jan-2014 14:20
Send private message

clicknz: It's odd that Apple didn't decide to label the charging units more clearly than the small grey numbers amongst the safety message on the unit.
I've known a few people who wonder why their iPads don't seem to be charging when they use their iPhone charger by mistake so I always suggest to people that they label them accordingly.
Now that they've changed the charger wattage for the iPad4 & iPad Air to 12W I guess there will also be mix-ups with the earlier 10W chargers (but I guess it won't make much impact).


The device draws the required charge rate mA so as mentioned, any charger will do, perhaps a faulty charger?

Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.