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11 posts


Topic # 138916 21-Jan-2014 19:12 Send private message

First up i understand that jailbreaking can be 'dangerous' and can lead to bricking and no support from apple. The latter of which is of no concern to me due to the age of the iPods.

I have a classic 60GB and a Touch 16GB that no longer connect to iTunes they are full of music, but of course i want to put more on.

I have tried to connect them to iTunes using different cables (all of which work with a iphone)

When they are connected to a Mac nothing happens. When plugged into a PC on vista a message comes up saying device has been connected but has malfunctioned and is not being recognised.

I have put the touch into recovery mode and tried plugging it in but no connection was made. 

I am tentative to do a complete reset on them as this may lose all the songs that are on there, and i dont want to do this incase they cannot be jailbroken to reconnect and as a result lose the slight usability they have at the moment.

The iPod touch chargers when plugged in, however the classic only chargers off a car charger, but this is an old problem from before the non connecting issue.

My main questions are: Is it worth doing a complete reset? Is this likely to remedy the problem?
                                  Should i try jailbreaking to make them usable, will this remedy the problem or will they remain unusable?

Cheers for your help in advance.

iPod models
Touch    A1213
Classic   A1238

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453 posts

Ultimate Geek
+1 received by user: 68

  Reply # 971827 21-Jan-2014 19:24 Send private message

Ive never heard of anyone bricking from a jailbreak, you can recover with DFU

Check for any dirty contacts on the devices or try another software that lets you put music on like copytrans

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  Reply # 971837 21-Jan-2014 19:48 Send private message

Would dirty contacts explain the ipod not recognising that its been connected. neither display charging icons when plugged into computers or wall chargers. i tried using xPort to connect to both and it didnt recognise any ipod plugged into any of the usb ports

Edit: checked contacts. nothing obvious dirty on them that could be hindering connection.



370 posts

Ultimate Geek
+1 received by user: 34


  Reply # 971849 21-Jan-2014 20:09 Send private message

Hi - AFAIK the iPod Classic isn't able to be Jailbroken at all - whole different operating system.

I would agree that there's a high chance of a build up of crud from pockets, bags etc in the charging ports (and possibly transferred to some of your charging cables). I'd suggest getting under a bright light or using a torch & a magnifying glass to get a good look into the ports. I've had good success with using a thin toothpick to scrape around and remove crud from iPod ports.
I don't think that JB'ing would actually help with any connection issues... there may be some clever tweaks out there, but not connecting to a computer would mean this would be impossible anyway.
You could try a simple reset in the Touch if the cleaning didn't work... you shouldn't lose any data (only with an 'erase and reset').


iPhone photo/general blog - here

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  Reply # 971853 21-Jan-2014 20:14 Send private message

I tried a Reset, (not erase and reset) and this fixed nothing. i have been very vigilant with keeping the port clean on the Touch, it has had a protective sleeve of card folded inside the case that covered the port and kept it covered and clean for almost all of its life, (save about 4 months as soon as i got it)

I have seen classics with some kind of firmware replacement. it ran a monochrome monitor style, green text on black screen.

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Uber Geek
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  Reply # 971855 21-Jan-2014 20:15 Send private message

I've seen a classic before that's run a different OS but not sure what it was.

370 posts

Ultimate Geek
+1 received by user: 34


  Reply # 971903 21-Jan-2014 21:04 Send private message

Hi again - sorry you haven't made any progress so far. Another thing that you could try (gave contact to dodgy ports with an iPod & an iPhone in the family) is to apply a small amount of pressure to the cable connector at the point where it goes into the device. Usually upward pressure ie. with the face upward you would want to either push the connector with consistent pressure from the bottom, or place something like a 9 volt battery under the connector and put some weight on the device. It could also be worth trying the pressure the opposite way... but I'm thinking you've got hardware issues rather than software... but of course I could be wrong (I was once).


iPhone photo/general blog - here

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  Reply # 972102 22-Jan-2014 10:42 Send private message

Ok, cheers for your reply.
i tried upwards and downwards pressure in both ipods with two different cables but still no connection.

370 posts

Ultimate Geek
+1 received by user: 34


  Reply # 972141 22-Jan-2014 11:33 Send private message

Oh, bugger - that's a shame. If the iPod Touch is operating normally and getting power via a cable I would still suspect that it's a hardware issue in the port or the cable... a pin not lining up or something.
I'm not too familiar with Classics.
All I can add is that sometimes I've had to try different angles and pressure levels on the cable insertion (with known good cables) and that they sometimes need to be held for 30 seconds or so to be recognised by the host machine. There's nothing as sweet as the sound of a finally connected iOS device after you think it's stone cold dead.


iPhone photo/general blog - here

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