iphone wont charge so cant backup icloud. ?solutions

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afe66

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# 157665 9-Dec-2014 08:14

The other halfs iPhone 5s won't charge on either of two chargers nor connect to Mac laptop this morning.

So thought better backup before battery dies as last backup was 2months ago as free icloud space filled.

So bought more icloud space but can't backup over WiFi as icloud needs to be plugged in and charging.

So how do I force icloud backup over wifi when lightening port is broken. ..... 38% battery and dropping.

A.

PhantomNVD

2566 posts

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# 1191919 9-Dec-2014 08:23

Settings>iCloud>Storage & Backup>Back Up Now

:)

*strongly recommend backup to PC if the cable allows Data even when not charging... MUCH easier/fater restore too

MikeB4

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# 1191920 9-Dec-2014 08:23

I would turn it off and take it an Apple service agent.

Mike
Retired IT Manager.
The views stated in my posts are my personal views and not that of any other organisation.

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afe66

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# 1191922 9-Dec-2014 08:33

Thanks for thoughts.

She will drop off to Vodafone soon, but thought I'd check if anyway to force backup even when can't charge or connect.

Can't imagine they will do anything other than try a third working charger..

A.

chiefie

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# 1191925 9-Dec-2014 08:40

Do a backup to a computer, that way you have a more local backup to restore back. Make sure you enable "Encryption" during backup as that will backup all passwords and WiFi hotspots etc, so when restored, you don't have to reenter all authentications to any settings or apps.

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xontech

256 posts

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# 1191926 9-Dec-2014 08:42

Have you tried clearing out the lightning socket with a toothpick or such? I've had to do mine a couple of times as they seem to fill up with lint etc and it stops the plug connecting in properly. Looking online it is a common issue.

afe66

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# 1192034 9-Dec-2014 11:40

Thanks for all the suggestions, gave torch to the other half and was told to check to fluff....

No fluff reported hence my post..

Just been rung.... Fixed by Vodafone apparently... problem was fluff (ahhh).

A