australia iphone warranty

Forums › Apple iOS and devices › australia iphone warranty

mrphil

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#180707 18-Sep-2015 16:22

if you buy a iphone from a Australian apple store does the 1 year warranty work over here? ie in making a warranty claim over the phone with apple

sbiddle

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#1389804 18-Sep-2015 16:26

Unless things have changed recently Apple have never offered an international warranty on phones.

mrphil

424 posts

Ultimate Geek

#1389809 18-Sep-2015 16:33

sbiddle: Unless things have changed recently Apple have never offered an international warranty on phones.

i was hoping someone would come on and say they have successfully made a claim with a aussie iphone....darm!

thanks

jarledb

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#1389818 18-Sep-2015 17:01

sbiddle: Unless things have changed recently Apple have never offered an international warranty on phones.

I have been able to have a warranty issue on a norwegian bought phone be handled here in New Zealand. Don't know about policy, but they did fix it.

Would suggest you try and don't immediately take no for an answer.

BTW: With AppleCare+ you will have access to help anywhere they sell AppleCare+.

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mrphil

424 posts

Ultimate Geek

#1389831 18-Sep-2015 17:52

jarledb:
sbiddle: Unless things have changed recently Apple have never offered an international warranty on phones.

I have been able to have a warranty issue on a norwegian bought phone be handled here in New Zealand. Don't know about policy, but they did fix it.

Would suggest you try and don't immediately take no for an answer.

BTW: With AppleCare+ you will have access to help anywhere they sell AppleCare+.

thanks for the tip with applecare+ might get that ontop then i know i will be covered

jeeg

351 posts

Ultimate Geek

#1390382 19-Sep-2015 18:01

iPhones bought in Australia works fine here.

Recently had a 16GB iPhone 6 with battery problem, called Apple and took to Harvey Norman, they replaced the phone within 3 days despite knowing I bought the phone from Australia (they could see from the serial number).

Batman

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#1390386 19-Sep-2015 18:08

BUT you don't have CGA cover.

jeeg

351 posts

Ultimate Geek

#1390387 19-Sep-2015 18:09

Yeah considering you didn't buy it in NZ in the first place, offering CGA wouldn't really make sense anyway.