I got the call last night from the parental units.

The internet isnt working and Mum's having conniptions.

This morning I drive the 2 hours to Tauranga to sort it out.

They are with Netsmart, but it seems this weekend they got taken over by Lightwire.

I established that in fact all the Windows devices are OK, its Mums ipad, Dads android tablet, and the Playstation that arent connecting.

I notice that the Windows computers have a third DNS entry, which turns out to be Lightwires. The Primary and Secondary DNS addresses are still Netsmarts. There has been no communication from either company about any possible issues that might occur this weekend.

I changed the DNS settings in the router to put Lightwires DNS as primary (it wasnt there at all so how the Windows machines got it I do not know), and put the 2 Netsmart ones in 2nd and 3rd place.

This actually worked and the non-Windows devices can now access the internet.

Except for Safari on Mums ipad. All the other apps seem to be running OK, I even updated 9 apps, and installed the NZ Herald app for her.

But any website you try to access in Safari fails, with Safari saying it cant connect to the server because it cannot be found. What server I wonder?

I brought my Vodafone portable wifi thingy with me, and if I connect the ipad to that, Safari runs fine.

So, I dont know much about Appley things, but what could be making Safari fail when connected to their ISP?

No response from Lightwire support, maybe they dont operate weekends.

Any suggestions? Meantime, what other browsers work on ipads?