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330 posts

Ultimate Geek
+1 received by user: 23


Topic # 198907 27-Jul-2016 21:38
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Hi guys,

 

I have a MacBook Pro 2011 - which I purchased brand new spending around $4200 with options. I found out yesterday that I couldn't use the touchpad as it wouldn't click - didn't think of it much thinking maybe it is dirty. Then realised today that there is a distortion on the pad - and there is a bulge / same thing on the bottom slight bulge. I think it's the battery that is giving me trouble. It still is in reasonable shape but I don't think this will last.

 

I even paid for Applecare which was covering the device up to 2014 July.

 

I rang the authorised Apple dealer in Wellington - and they want me to bring it in ASAP and don't open it up myself. The lady at the reception thought that with this sort of problem, that there is a good chance that it would be fixed without warranty (due to the manufacturing fault of the battery) and told me to don't try to fix it myself. 

 

The battery has had less than 450 cycles and well looked after. It had 90% of its normal capacity until this happened. 

 

What do you think my chances are? I love this laptop and has SSD upgrade as well as 8GB ram. It's a good work horse.


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3343 posts

Uber Geek
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Vocus

  Reply # 1599758 27-Jul-2016 21:55
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Take it in and get them to fix it.  Sounds like they don't want to charge you so it's a "no brainer" IMO.  Bulging Li-Ions are not to be messed with.  If it bursts open, or is punctured, it could catch fire and explode.




330 posts

Ultimate Geek
+1 received by user: 23


  Reply # 1600227 28-Jul-2016 15:40
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So far luckily the battery hasn't seemed to cause any serious damage and just needs replacement. It's a shame as it only had 460 charge cycles and 85% charge hold. Well happy to say that it lasted 5 solid years. I am waiting for the new battery to be delivered.

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