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geekiegeek

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#204248 23-Sep-2016 10:42
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Be careful where you place your iPhone. I slipped mine into a pocket in my backpack this morning along with an iPad, Macbook Pro and my lunch in a plastic container. Seems that my phone got squeezed in the process of zipping it up resulting in hairline cracks down the length of the screen.

 

No apple care so $600 for a replacement phone, ouch!

 

 


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Dairyxox
1594 posts

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#1639311 23-Sep-2016 11:38
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Wow that's terrible. Feel for you.

 

Can you take a photo to show us how bad the hairline scratches look?




CYaBro
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  #1639315 23-Sep-2016 11:47
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Apple can do screen replacements on the iPhones but you have to mail it in to them.

 

$254 for the iPhone 7 Plus.

 

https://support.apple.com/en-nz/iphone/repair/service/pricing

 

 





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geekiegeek

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  #1639323 23-Sep-2016 11:56
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CYaBro:

 

Apple can do screen replacements on the iPhones but you have to mail it in to them.

 

$254 for the iPhone 7 Plus.

 

https://support.apple.com/en-nz/iphone/repair/service/pricing

 

 

 

 

 

 

Can't be without a phone as I use it for work :-( 

 

Have emailed support again for clarification as IMO the amount of pressure applied should not have resulted in a failure and I see online some users have had free replacement with 6S plus' in the past with a similar issue.




Geektastic
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  #1639328 23-Sep-2016 12:04
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Youch!

 

These phones are all fairly vulnerable I think. We had the bending ones when the 6 Plus was launched, of course.

 

I've seen videos of drop tests on the glass-backed Samsungs and not only can you crack the screen, you can crack the back as well - and of course the minute you do that, the water resistance is toast.

 

A titanium body and sapphire crystal screen would be my choice, with potted electronics.






Batman
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  #1639329 23-Sep-2016 12:05
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So they skimped on the glass?

dickytim
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  #1639361 23-Sep-2016 12:48
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Geektastic:

 

Youch!

 

These phones are all fairly vulnerable I think. We had the bending ones when the 6 Plus was launched, of course.

 

I've seen videos of drop tests on the glass-backed Samsungs and not only can you crack the screen, you can crack the back as well - and of course the minute you do that, the water resistance is toast.

 

A titanium body and sapphire crystal screen would be my choice, with potted electronics.

 

 

Apparently sapphire glass is very scratch resistant but not as shatter resistant as the current screen materials.

 

I cannot recommend highly enough getting a glass screen protector, I have had them on my 6S+ since new and it has saved the screen a couple of times now.

 

Joker, it is a bit of a stretch to say the glass is inferior due to one reported incident, where as far as we know there was a bit of pressure on one point causing the breakage.

 

 

 

OP for the sake of $300 could you not get an iPhone 4 for bugger all and use this while your phone is being repaired?

 

In fact I have one in my draw with a sticky home button I can loan you for the cost of postage!!!


Geektastic
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  #1639464 23-Sep-2016 15:00
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dickytim:

 

Geektastic:

 

Youch!

 

These phones are all fairly vulnerable I think. We had the bending ones when the 6 Plus was launched, of course.

 

I've seen videos of drop tests on the glass-backed Samsungs and not only can you crack the screen, you can crack the back as well - and of course the minute you do that, the water resistance is toast.

 

A titanium body and sapphire crystal screen would be my choice, with potted electronics.

 

 

Apparently sapphire glass is very scratch resistant but not as shatter resistant as the current screen materials.

 

I cannot recommend highly enough getting a glass screen protector, I have had them on my 6S+ since new and it has saved the screen a couple of times now.

 

Joker, it is a bit of a stretch to say the glass is inferior due to one reported incident, where as far as we know there was a bit of pressure on one point causing the breakage.

 

 

 

OP for the sake of $300 could you not get an iPhone 4 for bugger all and use this while your phone is being repaired?

 

In fact I have one in my draw with a sticky home button I can loan you for the cost of postage!!!

 

 

 

 

Yes - although when did you ever come across (say) a Rolex Sea Dweller with a shattered crystal? undecided






 
 
 
 

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Ham

Ham
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  #1639951 24-Sep-2016 18:09
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How about claiming insurance? Depending on your excess...

danza
112 posts

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  #1640110 25-Sep-2016 10:08
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Pocket on the side of the backpack? That seems like a risky place especially when you put down your bag or when you get bumped while you have the backpack on you.


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