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xpd



The Overrated Raccoons
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Topic # 221420 10-Aug-2017 10:53
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Got an odd one......

 

iPhone 6, running latest iOS, was running perfectly fine until yesterday. 

 

User has 2 Gmail, an iCloud and an Exchange account setup.

 

When the user tries to send an email from the phone, quite often it goes into the Outbox and just sits there. After refreshing it multiple times it finally goes.

 

Dosent matter what account he is sending from. 

 

I tried adding a secondary SMTP (my personal one) to the Gmail accounts and it just sits there saying "Verifying" and thats it. So i tried setting up my personal email account, and same thing, it just sits there trying to verify the servers etc. (And yes, my servers are up and running quite happily)

 

Tried via Vodafone 4G and wifi (ADSL) and same thing.

 

All other apps run fine on the phone (Facebook, Safari etc) so we know there is connectivity there.

 

Any ideas ?

 

Last resort will be to backup the phone and factory reset.

 

 





XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

 


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  Reply # 1843426 10-Aug-2017 11:23
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Reset the network settings on the phone and then try again.  Also do a full memory purge reboot.  


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  Reply # 1843500 10-Aug-2017 12:40
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Had something similar last weekend with my mothers iPhone 5 using her xtra account.
I Had to reset up the entire email account in order to get it to work (delete the account then reinstall it following the spark instructions online).

 
 
 
 


xpd



The Overrated Raccoons
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  Reply # 1843505 10-Aug-2017 12:53
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Trying the network reset first, will see how that goes. :)

 

TIA

 

 





XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

 


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  Reply # 1843539 10-Aug-2017 13:24
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Clearing memory is easy.  Hold down the power button until Slide to Power Off, then press Home for 5 seconds.  


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  Reply # 1843620 10-Aug-2017 15:37
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gehenna:

 

Clearing memory is easy.  Hold down the power button until Slide to Power Off, then press Home for 5 seconds.  

 

 

 

 

Do you slide to power off then hit the home or just press home after seeing slide to power off?

 

 


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  Reply # 1843630 10-Aug-2017 15:47
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You release the power button when you see the slide to turn off (do not slide) then hold the home button for 5 seconds. Screen will blank. It clears the RAM I think (I've found it handy on an older iPad when web browsing starts to chunk up).


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