New iphone SE / ios11 problems

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kandjc

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#223430 29-Sep-2017 07:45

I am unable to get Bluetooth to locate other devices, have tried all suggestions I can find on the web.
I am unable to send or receive a photo attached to a network text message, have tried all suggestions I can find on the web.
Does anyone have advice?
I am a new iPhone user and thought I was buying a quality product that worked.
Thanks,
Ken

CYaBro

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#1874499 29-Sep-2017 08:36

What were all the suggestions you tried?

Did it work ok before you updated to iOS 11?

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PhantomNVD

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#1874509 29-Sep-2017 08:57

you may have MMS (picture) messaging turned off?

try

Enable or Disable MMS Messaging

From the Home screen, tap Settings.
Scroll down to and tap Messages.
Scroll down, then to enable, drag the MMS Messaging switch to ON.
To disable, drag the MMS Messaging switch to OFF

not sure on your bluetooth issue, but i have found i often need to be in the bluetooth menu for the iPhone to actively 'search' for new devices to connect to (and of course the device needs to be in 'connection' mode too)

Pair your device with a Bluetooth accessory

On your iOS device, tap Settings > Bluetooth. Stay on this screen until you complete the steps to pair your accessory.
Place your accessory in discovery mode and wait for it to appear on your iOS device. ...
Tap your accessory to pair.

CYaBro

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#1874513 29-Sep-2017 09:05

Have you tried resetting the network settings?

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MikeB4

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#1874619 29-Sep-2017 11:27

Have you installed 11.0.1 ?

Here is a crazy notion, lets give peace a chance.

scuwp

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#1874628 29-Sep-2017 11:42

I am unable to get Bluetooth to locate other devices, have tried all suggestions I can find on the web.

Can you enlighten us as to what you are trying to connect to? make sure you are working in the Bluetooth screen in the settings and that the device you are trying to connect to is on and working properly in connection/discovery mode. The device should show up in the devices list in the Bluetooth settings screen, select the device, and depending on the device there may be a pass-code needed.

I am unable to send or receive a photo attached to a network text message, have tried all suggestions I can find on the web.

check mms settings

I am a new iPhone user and thought I was buying a quality product that worked.

You have. Just sounds like you may have some settings to sort out. No mobile phone will work out of the box without some set-up (assuming as in your heading that this is a brand new phone and already on iOS11).

Should also update to 11.0.1 if you haven't already.

Lazy is such an ugly word, I prefer to call it selective participation

Batman

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#1874662 29-Sep-2017 12:44

If you can't sort it out see if Apple will refund you

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CYaBro

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#1874666 29-Sep-2017 12:47

The last resort is to do a factory reset and restore from a backup, as those issues could be software related.

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kandjc

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#1875050 30-Sep-2017 12:02

Thankyou for all who offered help.
For the text message/photo attachments problem it would appear that VPN settings need investigating, so will pay a visit to Spark next time I am in town.
For Bluetooth, needs a bit more research, but after googling it seems that it is a common problem.
Thanks again
Ken

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#1875057 30-Sep-2017 12:37

Anyone else with SE have or does not have problems? Would like to know

RunningMan

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#1875061 30-Sep-2017 12:55

Only SE issue I've had was that bluetooth personal hotspot is very unreliable - disconnects after a minute or so.

Batman

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#1875068 30-Sep-2017 13:23

CYaBro:
The last resort is to do a factory reset and restore from a backup, as those issues could be software related.

To find out if software related do factory reset and do not restore backup. Then see if there's any issue

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#1876805 3-Oct-2017 18:00

Can i ask how people on iPhone SE find their battery life after going to 11?

I find it very fast and responsive but the battery life is noticeably poorer.

cadman

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#1876807 3-Oct-2017 18:09

I see my post here has disappeared. Apparently sarcastic humour is not permitted. That's a good reason to never subscribe.