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#225823 7-Dec-2017 05:31
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Haven't installed myself yet but reports say it includes 4K and HDR.

 

http://appleinsider.com/articles/17/12/06/amazon-prime-video-arrives-on-apple-tv-updated-for-iphone-x

 

 





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  #1914254 7-Dec-2017 07:18
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I have an AppleTV 4 and an AppleTV 4K (gen 5). I notice when I try to play HDR content on the prime video app on my AppleTV 4K it doesn’t start and just goes to a grey screen. Eg patriot ep 3.
The same plays fine on the older AppleTV 4 but it won’t be attempting to play the HDR version.
Is anyone else experiencing this issue on the AppleTV 4K (gen 5)?
I have deleted the app and deregistered the app and then set it up again. Same issue.




Kirk

 




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  #1914372 7-Dec-2017 09:26
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Installed before work but didn't try HDR, will check tonight.





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  #1914594 7-Dec-2017 14:05
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kharris: I have an AppleTV 4 and an AppleTV 4K (gen 5). I notice when I try to play HDR content on the prime video app on my AppleTV 4K it doesn’t start and just goes to a grey screen. Eg patriot ep 3.
The same plays fine on the older AppleTV 4 but it won’t be attempting to play the HDR version.
Is anyone else experiencing this issue on the AppleTV 4K (gen 5)?
I have deleted the app and deregistered the app and then set it up again. Same issue.


I tried playing the same episode and it plays fine on my Apple TV 4K.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


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  #1914596 7-Dec-2017 14:05
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Seems like there’s issues with 5.1 content only playing as stereo.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


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  #1914790 7-Dec-2017 17:42
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corksta:
kharris: I have an AppleTV 4 and an AppleTV 4K (gen 5). I notice when I try to play HDR content on the prime video app on my AppleTV 4K it doesn’t start and just goes to a grey screen. Eg patriot ep 3.
The same plays fine on the older AppleTV 4 but it won’t be attempting to play the HDR version.
Is anyone else experiencing this issue on the AppleTV 4K (gen 5)?
I have deleted the app and deregistered the app and then set it up again. Same issue.


I tried playing the same episode and it plays fine on my Apple TV 4K.

It does on mine now too. They must have done something because it worked this morning after I contacted them. I have set my AppleTV to respect the source HDR mode. I notice that many of the titles that are marked as HDR don’t actually play in HDR, so maybe we are getting an SDR version. A few titles do play in HDR mode.




Kirk

 


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  #1914791 7-Dec-2017 17:43
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corksta: Seems like there’s issues with 5.1 content only playing as stereo.

Apparently there is no 5.1 support. Flash aye!




Kirk

 


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  #1916292 10-Dec-2017 21:55
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Like the Prime video app on other platforms, on Apple TV everything I watch is added to the “Watch next TV and Movies” category. This does no add the titles to the wish list, only to the category mentioned.

 

My question is... how do I remove titles from the “Watch next TV and movies” category on AppleTV?

 

There does not seem to be a way to do this. I can delete the items easily in the iPhone app.

 

PS. this is only for titles I have watched being added to that category.  If I add them to the wish list they are easy enough to remove by holding select.

 

P.P.S. When I contacted amazon they had no idea.  De-register the device they said. I said no thanks sealed





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  #1916328 11-Dec-2017 05:59
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kharris: I have an AppleTV 4 and an AppleTV 4K (gen 5). I notice when I try to play HDR content on the prime video app on my AppleTV 4K it doesn’t start and just goes to a grey screen. Eg patriot ep 3.
The same plays fine on the older AppleTV 4 but it won’t be attempting to play the HDR version.
Is anyone else experiencing this issue on the AppleTV 4K (gen 5)?
I have deleted the app and deregistered the app and then set it up again. Same issue.

 

I had this issue with a 1080p title last night, would just go to grey screen. Started another 1080p title and it worked fine, went back to the one that was having trouble and it worked fine. Looks like a possible bug.





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