iPhone 5S Won't Charge from Powerbank

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lissie

495 posts

Ultimate Geek

#228659 16-Jan-2018 15:05

I have 2x Kathmandu power banks they have an output of 5V /1.5A capacity of 5200mAh

The used to charge my iPhone 5S - but some time around August they stopped charging the iPhone. Its not the cable because the cable works fine attached to an adaptor or direct into a USB power point. The powerbanks charger n non-Apple phones. The power bank also won't charge the iPad mini.

Initially - a few secs the phone charges and then either it stops if I let it sleep - or if I keep using the phone - I get a "this accessory might not be supported". From googling this seems to be a common issue. I need a power bank that will charge a iphone 5S - also I'd like something that will charge an iPhone 6s or 7s as I may upgrade in a year or so .

Its bloody annoying because they are just a battery -they provide enough amps - so why the heck should I have to buy an apple branded power bank. Plus I can't actually find an apple power bank advertised in NZ - suggestions welcome

I help authors publish their books - DIYPublishing.co.nz

Coil

6614 posts

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Inactive user

#1939802 16-Jan-2018 15:12

It should charge fine, Then again, A few friends and myself have iPhone 5's and half of our wall chargers wont charge the 5's but charge everything else and also some wont accept power banks. o idea why, They just do.

@RUKI battery degradation?

sbiddle

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#1939803 16-Jan-2018 15:12

The great thing about Powerbanks and cables is that while there are standards, lots of products don't abide by them. There are plenty of incredibly poorly built Powerbanks and cables out there that have the potential to kill phones.

There is no need to buy an Apple Powerbank - there are plenty of Powerbanks out there that will charge Apple devices. It would simply seem that the Kathmandu product is of very poor quality and the iPhone refuses to use it.

lissie

495 posts

Ultimate Geek

#1939805 16-Jan-2018 15:15

sbiddle:

The great thing about Powerbanks and cables is that while there are standards, lots of products don't abide by them. There are plenty of incredibly poorly built Powerbanks and cables out there that have the potential to kill phones.

There is no need to buy an Apple Powerbank - there are plenty of Powerbanks out there that will charge Apple devices. It would simply seem that the Kathmandu product is of very poor quality and the iPhone refuses to use it.

Well it used to! Can you recommend a brand I should be looking at - I need portable - fit in the pocket portable - minimum of 5000A a light is nice

I help authors publish their books - DIYPublishing.co.nz

sbiddle

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#1939816 16-Jan-2018 15:33

lissie:

sbiddle:

The great thing about Powerbanks and cables is that while there are standards, lots of products don't abide by them. There are plenty of incredibly poorly built Powerbanks and cables out there that have the potential to kill phones.

There is no need to buy an Apple Powerbank - there are plenty of Powerbanks out there that will charge Apple devices. It would simply seem that the Kathmandu product is of very poor quality and the iPhone refuses to use it.

Well it used to! Can you recommend a brand I should be looking at - I need portable - fit in the pocket portable - minimum of 5000A a light is nice

Unfortunately there are only two brands of Powerbanks I will recommend - Anker and Ravpower. Neither are available retail in NZ although some Anker products are available online from cablegeek.

Starscream122

568 posts

Ultimate Geek
Inactive user

#1939911 16-Jan-2018 16:42

Energizer ones should also be reliable as they make rechargeable batterys and chargers.
I’ve got 4 of their high capacity ones but I never use the bloody things.

ZollyMonsta

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#1939915 16-Jan-2018 16:50

lissie:

sbiddle:

The great thing about Powerbanks and cables is that while there are standards, lots of products don't abide by them. There are plenty of incredibly poorly built Powerbanks and cables out there that have the potential to kill phones.

There is no need to buy an Apple Powerbank - there are plenty of Powerbanks out there that will charge Apple devices. It would simply seem that the Kathmandu product is of very poor quality and the iPhone refuses to use it.

Well it used to! Can you recommend a brand I should be looking at - I need portable - fit in the pocket portable - minimum of 5000A a light is nice

Warehouse Stationary have just what you are looking for.

https://www.warehousestationery.co.nz/product/W2215513.html#q=powerbank&sz=24&start=25

Got one of these for the missus. She charges her iPhone 6s on it.

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scuwp

3885 posts

Uber Geek

#1939942 16-Jan-2018 17:05

I have found some non-genuine (?) cables can be a bit fussy - try another cable or sometimes turning the cable over gets it working. Also check the connections are clean including the socket in the phone.

I have a genuine apple cable that flatly refuses to work on iPads, but just fine on iPhones...sometimes the universe has some strange rules.

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lissie

495 posts

Ultimate Geek

#1940009 16-Jan-2018 17:15

Thanks guys - I've ordered one of the Anker ones from the Cable guy. The quality thing now matters to be a lot - the ability to charge the iphone started to fail when I was stuck in a hospital in the middle of China with a critically ill partner! Fortunately at that stage by buying a new cable I could still get them to work - and eventually we ended up in a different hospital with a private room and a power point! It made me realise just how bloody important phones have become (and I don't mean pictures and FB updates LOL) . If the Anker one works well I'll buy a second one as a backup.

I help authors publish their books - DIYPublishing.co.nz

lissie

495 posts

Ultimate Geek

#1940013 16-Jan-2018 17:19

scuwp:

I have found some non-genuine (?) cables can be a bit fussy - try another cable or sometimes turning the cable over gets it working. Also check the connections are clean including the socket in the phone.

I have a genuine apple cable that flatly refuses to work on iPads, but just fine on iPhones...sometimes the universe has some strange rules.

Yup I'd gone to china without a second cable (mistake not deliberate) and my genuine one was breaking at the ocnneciton - so I first bought a no-name one for about 50c and then a genuine apple one for about US$30 - didn't really fix the problem - but the turning the cable over worked a little at the time. After the last few upgrades - not all all though

I help authors publish their books - DIYPublishing.co.nz

TLD

902 posts

Ultimate Geek

#1944237 20-Jan-2018 23:45

I don't things for granted with cables. I have a bunch of lightning cables for my 5S and some would charge from a wall adapter but not from the computer. Some would charge but not trigger iTunes. Eventually it became so problematic I had to get a new Ligtning connector fitted to the phone (about $100). Even more eventually the phone died and would need to be restored to factory default at least once per day, and I gave up and got a shiny 8 Plus which is pretty cool.

Trevor Dennis
Rapaura (near Blenheim)