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littleheaven

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#236310 28-May-2018 10:24
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Hi, I have two iPhones, a 6S and a 7, which are both running the latest version of iOS. The 6S is my business phone and the 7 my personal phone. Normally I have my personal phone paired with my in-car audio system to listen to music, but the 7 doesn't play nice with my car's bluetooth. It takes forever to connect and often spends a minute dropping in and out before it settles down. When I connect the 6S I get a little connection strength display on my car stereo and it works flawlessly. 

 

The problem is that I cannot connect both phones to the car at once - it only allows pairing with one device. So whichever phone I connect means I cannot take handsfree calls on the other. I have call handoff set up on both devices but it only works while I'm at home on the wireless network. As soon as the WiFi is off, handoff stops working. 

 

Both phones are on a Skinny pre-paid connection. I note that Skinny doesn't support call forwarding, but I'm not sure if that's the problem here. My sister has two iPhones (a 6 and a 6S) that she can use handoff on even without WiFi and as far as I can tell, all my settings are identical to hers. The car is a 2010 NZ-new Toyota Yaris with the factory-fitted headset (although I've added an amp and decent speakers).

 

Any idea what I'm doing wrong? So far Google has not produced a solution, and I would dearly love to be able to have both phones work handsfree in the car.





Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.


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corksta
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  #2023837 28-May-2018 10:58
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My understanding was that handoff for phone calls only works when (among other things) all devices are on the same wi-fi network, which would explain why it works for you at home but not once you leave home.

 

Apple's guide for setting it up for phone calls also mentions they must be on the same wi-fi network; there's no specific mention of it working over a mobile network.

 

https://support.apple.com/en-nz/ht204681#phone





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littleheaven

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  #2023879 28-May-2018 11:53
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Thanks - I had read through that guide prior to posting, but hoped there was still something I was missing. My sister claims that hers works on cellular data only. She is with Spark for both of hers, I believe. Perhaps that is the difference. I did find an article that mentioned cellular handoff worked on certain US carriers, so perhaps the network supplier is the deciding factor.





Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.


corksta
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  #2023895 28-May-2018 12:12
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I’m on Spark and it doesn’t work for me outside of wi-fi.

Could your sister be with 2degrees? They offer wi-fi calling which is maybe what she’s referring to, confusing it with handoff/continuity?




2024 Mac mini M4 | 2025 iPad Air 13" M3 (Blue) | 2025 iPad Air 11" M3 (Starlight) | iPhone 15 Pro Max (Natural Titanium) | HomePod (Space Grey) | 10x HomePod mini (Space Grey, White, Yellow, Blue, Orange) | 4x Apple TV 4K | Apple Watch Ultra 2




littleheaven

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  #2023977 28-May-2018 14:50
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Hmmm, no I'm sure she's not with 2Degrees, but maybe she is just confused about it working off Wi-Fi. I will have to grill her about it further. In the meantime, I will just have to hope nobody rings me on my personal phone when I'm driving. I don't get a lot of actual calls these days, anyway :)





Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.


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