AV4 last update and the TVNZ and Lightbox apps

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Forums › Apple iOS and devices › AV4 last update and the TVNZ and Lightbox apps

wonderstuff

110 posts

Master Geek

#250595 17-May-2019 19:59

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Hi,

I updated my ATV4K to 12.3 earlier this week and I am having some issues with the TVNZ and Lightbox apps.

- TVNZ - seems to log out my username several times a day. But not always. Some issues with maintaining credentials.

- Lightbox - sound drops out at random when playing back shows. Resetting the Lightbox app does not work, required a reboot of ATV. Does not seem to impact other apps.

Is anything else seeing similar symptoms?

Mike

corksta

2397 posts

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#2240246 17-May-2019 20:47

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That is strange. No issues for me with either of those apps on 12.3.

Have you tried deleting them and reinstalling?

2020 MacBook Air M1 (Space Grey) | 2023 Mac mini M2 | 2021 iPad Pro 11" M1 (Space Grey) | 2021 iPad mini (Space Grey) | iPhone 15 Pro Max (Natural Titanium) | HomePod (Space Grey) | 10x HomePod mini (Space Grey, White, Yellow, Blue, Orange) | 4x Apple TV 4K | Apple Watch Ultra 2

CYaBro

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#2240262 17-May-2019 21:42

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Also having strange issues with the TVNZ app but I’m sure it started before I updated the OS.
Haven’t used lightbox.

Opinions are my own and not the views of my employer.

bigalow

566 posts

Ultimate Geek

#2240281 17-May-2019 23:18

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noticed same problems on atv 4 (non 4k)

also scrolling up and down left right is a bit sluggish

wonderstuff

110 posts

Master Geek

#2240579 18-May-2019 16:03

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I uninstalled and reinstalled Lightbox and will see if I have the same issues.

I note that the TVNZ app had an update yesterday, so will cross fingers that the issue is solved.

I normally run the ATV with my US account active. I am not sure if I have to switch back to my NZ account for it to kick in the updates. I would expect not.

I haven't noticed any issues with scrolling left and right yet.

FineWine

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Nurse (R)

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#2240610 18-May-2019 17:16

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Give them Feed Back, they don't know till you tell them

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

wonderstuff

110 posts

Master Geek

#2240839 19-May-2019 16:13

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Thanks for the links, will do.

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