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# 251300 18-Jun-2019 10:24
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Hi. 

 

Customer has rocked up and said that their old mac book is dead and they need the data off it. 

 

We don't normally deal with Apple products this way, but I imagine it's not a case of just connecting it to another computer and copying the files off it, I assume there is a BSD variant file system involved. 

 

Is this something relatively straight forward (I'll need to get some tools to open it), or are we better to send it on to a data recovery specialist? They aren't sure what the fault is but seems a major hardware issue unrelated to the hard disk (won't switch on at all and Apple apparently said not repairable).

 

 

 

Cheers

 

 


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  # 2260038 18-Jun-2019 10:25
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How old is old? What model is it? Was FileVault enabled?


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  # 2260044 18-Jun-2019 10:31
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Take out the hdd and put in an enclosure.

 

Download a Ubuntu, run a live version connect hdd.

 

The files should be visible.

 

 

 

Option 2:

 

Take out the hdd and put in an enclosure.

 

connect to another macbook.

 

If files are visible try booting up from the external hdd but hold alt key on reboot.

 

Macbooks are pretty good when it comes to being able to run a OS off a external hdd


 
 
 
 




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  # 2260112 18-Jun-2019 11:13
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Thanks, I had a quick look around, costs of enclosures and tools etc make it not really cost-effective to handle in-house, will outsource it. Thanks for the help. 

 

 


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  # 2260167 18-Jun-2019 12:17
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dryburn:

 

Take out the hdd and put in an enclosure.

 

Download a Ubuntu, run a live version connect hdd.

 

The files should be visible.

 

 

 

Option 2:

 

Take out the hdd and put in an enclosure.

 

connect to another macbook.

 

If files are visible try booting up from the external hdd but hold alt key on reboot.

 

Macbooks are pretty good when it comes to being able to run a OS off a external hdd

 

 

 

 

I just use one of those caddies that you can just drop a SATA drive into , not a full enclosure .

 

They are REALLY useful for handling drives from laptops/desktops for all sorts of machine. I recover a LOT of windows drives on my Mac. Linux is a little more difficult as I have yet to find a really stable ext2/3/4 driver.


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