iPhone 6 help - battery dead???

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OnceBitten

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#272970 28-Jul-2020 10:04

My wife has an iPhone 6s and in the last 3 days it's been playing up

She charges it every night and in the morning it's charged 100%, but sometimes when she takes it off the charger, the screen goes blank and the apple logo comes on and the phone restarts... then it says she only has 10% battery left. she is constantly charging it and leaves it on charge at work

Does this mean the battery is dying / dead, or could it be another problem?

if anyone has any ideas / advice it would be much appreciated

last thing she wants to do is fork out for a new phone

DjShadow

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#2529949 28-Jul-2020 10:10

If you have the latest iOS version on it then there will be an Indicator under Settings > Battery > Battery Health.

Given its an iPhone 6S I'd guess the health will be in the 60-70% range so find a mobile phone repair place and ask them to replace the battery.

OnceBitten

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#2529952 28-Jul-2020 10:22

ok thanks - I'll tell her to do that

you don't know how much a new battery would be by chance?

DjShadow

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#2529968 28-Jul-2020 10:35

If I go by the Pricelist for ServicePlus who are an authorised Apple Repair agent, $109

https://serviceplus.co.nz/brands/apple-iphone-authorised-repairs/

Just remember if you find a shopping mall repair booth and they offer a much cheaper battery, then you will be getting a lesser quality battery

duckDecoy

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#2529990 28-Jul-2020 10:52

OnceBitten:

Does this mean the battery is dying / dead, or could it be another problem?

My one did exactly that and replacing the battery fixed the problem. I went with an aftermarket battery which cost me $80 installed. Wish I hadn't, took about 6months until it started running down quickly, now I have to charge it overnight and at about midday.

CYaBro

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#2530003 28-Jul-2020 11:13

Sounds like the battery.

Apple only charges $85 for the replacement so don't use a 3rd party, only an AASP or direct with Apple themselves.

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wellygary

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#2530028 28-Jul-2020 12:29

OnceBitten:

Does this mean the battery is dying / dead, or could it be another problem?

Sounds like a dying battery, it will also likely be randomly shuting down when the processor load gets too heavy....

a 6s is now coming up to being nearly 5 years old, that pretty goof in phone battery life..

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#2530040 28-Jul-2020 12:52

$30 is all you need to pay for an iPhone 6S battery. It's not exactly a high-tech job to install & can easily be done while you wait.

To get a quick & reasonably in-depth health check on any iDevice, download 3U Tools from 3u.com. It's PC freeware that acts as an all-round iDevice manager. Included in the instant reporting is battery condition & total charges, amongst a host of other metrics.

My advice would be to replace the battery then upgrade the phone. Apple will cease supporting 6S next - they've already abandoned the iPhone 6. Your upgrade path is reasonably priced currently, the release of the $799 SE 2 has depressed prices across the market, making later model used iPhones more affordable. Get out while the going is good.

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OnceBitten

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#2530050 28-Jul-2020 13:13

thanks for the replies - wife said her phone battery is 78%

CYaBro

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#2530058 28-Jul-2020 13:19

OnceBitten:

thanks for the replies - wife said her phone battery is 78%

Apple's advice is once a battery in an iPhone is at or below 80% it should be replaced.
Again please don't get one replaced by a 3rd party, the price difference is negligible with Apple @ $85 so pretty cheap already.
Also the 6s was the first iPhone to have the display adhesive and a 3rd party most likely won't bother fitting new adhesive.
We saw this a lot when I had ran an AASP in Whangarei.

Opinions are my own and not the views of my employer.