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388 posts

Ultimate Geek


#272970 28-Jul-2020 10:04
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My wife has an iPhone 6s and in the last 3 days it's been playing up

 

She charges it every night and in the morning it's charged 100%, but sometimes when she takes it off the charger, the screen goes blank and the apple logo comes on and the phone restarts... then it says she only has 10% battery left. she is constantly charging it and leaves it on charge at work

 

Does this mean the battery is dying / dead, or could it be another problem?

 

if anyone has any ideas / advice it would be much appreciated

 

last thing she wants to do is fork out for a new phone


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3253 posts

Uber Geek

Trusted

  #2529949 28-Jul-2020 10:10
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If you have the latest iOS version on it then there will be an Indicator under Settings > Battery > Battery Health.

 

Given its an iPhone 6S I'd guess the health will be in the 60-70% range so find a mobile phone repair place and ask them to replace the battery.




388 posts

Ultimate Geek


  #2529952 28-Jul-2020 10:22
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ok thanks - I'll tell her to do that

 

you don't know how much a new battery would be by chance?


 
 
 
 


3253 posts

Uber Geek

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  #2529968 28-Jul-2020 10:35
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If I go by the Pricelist for ServicePlus who are an authorised Apple Repair agent, $109

 

https://serviceplus.co.nz/brands/apple-iphone-authorised-repairs/

 

Just remember if you find a shopping mall repair booth and they offer a much cheaper battery, then you will be getting a lesser quality battery


133 posts

Master Geek


  #2529990 28-Jul-2020 10:52
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OnceBitten:

 

Does this mean the battery is dying / dead, or could it be another problem?

 

 

My one did exactly that and replacing the battery fixed the problem.  I went with an aftermarket battery which cost me $80 installed.  Wish I hadn't, took about 6months until it started running down quickly, now I have to charge it overnight and at about midday.


3311 posts

Uber Geek


  #2530003 28-Jul-2020 11:13
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Sounds like the battery.

 

Apple only charges $85 for the replacement so don't use a 3rd party, only an AASP or direct with Apple themselves.


4771 posts

Uber Geek


  #2530028 28-Jul-2020 12:29
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OnceBitten:

 

Does this mean the battery is dying / dead, or could it be another problem?

 

 

Sounds like a dying battery,  it will also likely be randomly shuting down when the processor load gets too heavy....

 

a 6s is now coming up to being nearly 5 years old, that pretty goof in phone battery life..


508 posts

Ultimate Geek

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  #2530040 28-Jul-2020 12:52
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$30 is all you need to pay for an iPhone 6S battery. It's not exactly a high-tech job to install & can easily be done while you wait.

 

To get a quick & reasonably in-depth health check on any iDevice, download 3U Tools from 3u.com. It's PC freeware that acts as an all-round iDevice manager. Included in the instant reporting is battery condition & total charges, amongst a host of other metrics.

 

My advice would be to replace the battery then upgrade the phone. Apple will cease supporting 6S next - they've already abandoned the iPhone 6. Your upgrade path is reasonably priced currently, the release of the $799 SE 2 has depressed prices across the market, making later model used iPhones more affordable. Get out while the going is good.





Megabyte - so geek it megahertz


 
 
 
 




388 posts

Ultimate Geek


  #2530050 28-Jul-2020 13:13
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thanks for the replies - wife said her phone battery is 78%


3311 posts

Uber Geek


  #2530058 28-Jul-2020 13:19
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OnceBitten:

 

thanks for the replies - wife said her phone battery is 78%

 

 

Apple's advice is once a battery in an iPhone is at or below 80% it should be replaced.
Again please don't get one replaced by a 3rd party, the price difference is negligible with Apple @ $85 so pretty cheap already.
Also the 6s was the first iPhone to have the display adhesive and a 3rd party most likely won't bother fitting new adhesive.
We saw this a lot when I had ran an AASP in Whangarei.

 

 


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