Should apple replace this battery.

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JaseNZ

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#273154 7-Aug-2020 16:23

Have not yet but going to contact them (when I get home next week) via what I would have thought was a battery that has expired well before it should have.

Health Information:

Cycle Count: 221

Condition: Service Recommended

Maximum Capacity: 82%

Battery Installed: Yes

Amperage (mA): 701

Voltage (mV): 12757

Machine is a mid 2018 macbook pro 15 inch

Was purchased through apple.

This should be covered by them correct ??

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

Linux

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#2536324 7-Aug-2020 16:42

2 years of use 20% drop is not to bad

scuwp

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#2536331 7-Aug-2020 17:00

Good luck with that.

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nzlogan

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#2536366 7-Aug-2020 18:21

Not sure if it'd be covered under warranty, but for comparison I've got a 2014 MacBook Pro 15 - at 1055 cycles battery was 85% (approx 4 years), and the current replacement battery is at 440 cycles at 89.7% capacity (approx 2 years). Don't think I'd be too happy with that battery considering the cycles are still low.

RunningMan

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#2536370 7-Aug-2020 18:34

Apple suggest the battery in a MBP 2018 should last for 1000 cycles.

https://support.apple.com/en-nz/HT201585

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#2536427 7-Aug-2020 19:26

RunningMan:
Apple suggest the battery in a MBP 2018 should last for 1000 cycles.

https://support.apple.com/en-nz/HT201585

Not last at 100%

Scott3

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#2536463 7-Aug-2020 21:14

Not last at 100%

I assume the main issue is "Condition: Service Recommended", rather than loosing a little capacity.

lxsw20

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#2536468 7-Aug-2020 21:23

Depends how the machine is used, if it sits on charger all day every day and never gets battery cycled, then it will die pretty quick.

FWIW my 2018 MBP is on 415 cycles, and 88% health, gets used on battery pretty much every day.

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firefuze

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#2536491 7-Aug-2020 22:54

Does your model fall under the repair program for the butterfly keyboard? Had mine sent in for an intermittent non-responsive key, they replaced the entire top cover which includes not only a new and updated keyboard but a brand new battery. Pretty happy!

Brumfondl

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#2536492 7-Aug-2020 22:58

If it is showing that service is recommended then call AppleCare or take it to an AASP and push consumer law. You may be outside the limited warranty period but you are still well within the three years that Apple considers to be the CL period for Macs so they should replace the battery at no cost.

JaseNZ

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#2536761 8-Aug-2020 15:55

Scott3:

Not last at 100%

I assume the main issue is "Condition: Service Recommended", rather than loosing a little capacity.

Yup this was my main concern was the Service recommended, Yes my model is covered for the keyboard issue so I might get it put through to have that done anyway.

Ding Ding Ding Ding Ding : Ice cream man , Ice cream man

danza

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#2585922 15-Oct-2020 13:43

You can use stuff like AlDente to cap the maximum charge to 50% if it's just sitting by your desk so it will pretty much never degrade. Just reset set it back to 100% when you are about to go outside or something. Also it will reset itself when you upgrade macos.
https://github.com/davidwernhart/AlDente