Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


GSManiac

253 posts

Ultimate Geek


#277056 23-Sep-2020 22:02
Send private message quote this post

So I’m taking my iPhone to my local Apple service provider for a battery replacement. 
they’ve suggested wiping the phone first. 

 

if I do that, can I continue to use my Apple Watch and have the fitness data for the day sync back to my phone when I set my phone back up?

 

 

 

thanks. 


Create new topic
andrewNZ
2328 posts

Uber Geek


  #2573105 23-Sep-2020 22:05
Send private message quote this post

Not an apple expert, but I'd guess that if you back the phone up, then restore it from the backup, the watch won't know the difference.




Electrician.

 

Location: Dunedin

 

 


Handsomedan
3132 posts

Uber Geek

Trusted
Subscriber

  #2573227 24-Sep-2020 08:46
Send private message quote this post

andrewNZ: Not an apple expert, but I'd guess that if you back the phone up, then restore it from the backup, the watch won't know the difference.

 

Yeah, make sure you do a full backup to iCloud and then restore from the cloud when you restart the iPhone. 

 

I never wipe an iPhone if I have it serviced unless I think it's being replaced. I back up daily. 





Handsome Dan Has Spoken.
Handsome Dan is also still somewhat perplexed...


 
 
 
 


GSManiac

253 posts

Ultimate Geek


  #2573934 25-Sep-2020 08:24
Send private message quote this post

Grrr I’m rather annoyed. 
Went into ServicePlus, which is the Apple certified repairer in chch, to drop my phone in for the battery replacement only to be told they don’t carry iPhone X batteries in stock. They’d have to order one in so I’d have to come back in a week.

 

Now I had booked the service over a week ago as part of that, had to fill out one of their online forms. I stated that I wanted a battery replacement. 

 

So I said to them given I had told them a week ago I want a new battery when I booked the service, why wouldn’t they proactively order a battery ready for my appointment. 
apparently they don’t work like that. 

 

 

 

what a joke. Waste of my time. Then had to spend even more time restoring my phone. Definitely won’t bother for next time. 


Andib
1117 posts

Uber Geek

Trusted

  #2573936 25-Sep-2020 08:27
Send private message quote this post

GSManiac:

 


Went into ServicePlus, which is the Apple certified repairer in chch, to drop my phone in for the battery replacement only to be told they don’t carry iPhone X batteries in stock. They’d have to order one in so I’d have to come back in a week.

 

 

 

 

I believe this due to Apple not allowing their AASPs to keep a stock pile of parts (to prevent them selling to 3rd party repair companies). Still doesn't explain why they didn't order the part when you first booked in.


andrewNZ
2328 posts

Uber Geek


  #2574112 25-Sep-2020 11:22
Send private message quote this post

They probably have to see the device and verify it is suitable/eligible for the battery replacement, and verify the model etc.
Then they can order the battery knowing it will be used.


In this case, you probably filled out everything correctly, but I imagine the vast majority of people don't.

If I was running the place, I'd probably do the same, but I'd also probably do the identification earlier OR make the process clear on the form.




Electrician.

 

Location: Dunedin

 

 


CYaBro
3345 posts

Uber Geek

Subscriber

  #2574158 25-Sep-2020 12:12
Send private message quote this post

When I had my AASP store in Whangarei Apple gave us consignment stock of all the different iPhone batteries so not sure what Service Plus is up to?
Unless Apple has since changed that practice and doesn't allow that anymore.
If someone had booked in a battery replacement like the OP did then we would make sure to put a battery aside for that job so it could be done when they dropped the iPhone in on the day.


Create new topic





News »

Vodafone enables 5G roaming - for when international travel comes
Posted 30-Oct-2020 15:03


Spark awards funding to Kiwi businesses in 5G funding initiative
Posted 30-Oct-2020 14:58


Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.