Apple One - Is anyone able to access this in NZ yet?

Forums › Apple iOS and devices › Apple One - Is anyone able to access this in NZ yet?

guyl

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#279692 2-Nov-2020 09:01

The new Apple One Subscription was supposedly launched a few days ago, including NZ.

I am keen to start the free trial, but don't seem to have the option. Does anyone else have this issue?

Apple direct you to go to the Subscriptions area on your iPhone in order to sign up. I don't have this option showing.

They also ask to update to the latest iOS - which mine is...

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#2596116 2-Nov-2020 09:14

Working for me. So you’ve gone to the Settings app, clicked on your name at the top, and there’s no Subscriptions option in there?

guyl

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#2596120 2-Nov-2020 09:17

Hmmm - so maybe just me :-(

I do have the subscriptions area, but when I go in there, all it shows is Renewal Receipts slider, and shows 3 Expired Subscriptions....

Thanks for checking corksta - I'll get in touch with Apple...

corksta

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#2596123 2-Nov-2020 09:20

Should look like this.....

corksta

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#2596127 2-Nov-2020 09:27

Use the ‘Try it for free’ option on the Apple website, it pops up straight away allowing you to sign up.

https://www.apple.com/nz/apple-one/

guyl

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#2596131 2-Nov-2020 09:33

This is all I see

I previously tried the website link, and it takes me to a page to update to the latest iOS.

I am starting a chat with Apple support now.

Thanks!

gehenna

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#2596138 2-Nov-2020 09:51

Not worth me moving yet. My Apple TV+ has been extended to Feb-ish I think.... My Music is $15 and my storage is $5 so until ATV+ changes it's not worth it.

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#2596143 2-Nov-2020 09:59

guyl: This is all I see

I previously tried the website link, and it takes me to a page to update to the latest iOS.

I am starting a chat with Apple support now.

Thanks!

I didn't see it on that screen on my iPhone either at first but after waiting on that screen for about 10 seconds the Get Apple One link appeared at the top.

Opinions are my own and not the views of my employer.

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#2596145 2-Nov-2020 10:04

Maybe having had TV+ stops you getting a free trial?

guyl

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#2596146 2-Nov-2020 10:05

I wish mine was that easy...

I have just finished with Apple Chat support. They requested a bunch of screen shots, and have now escalated to a Senior Tech...

I must say, their support is really good.

Makoura

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#2596155 2-Nov-2020 10:38

Same issue. Doesn't show up on phone and clicking link either on wifi or 4G just sends to a Cannot Connect page.

Dulouz

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#2596397 2-Nov-2020 16:07

Can you not get 2tb storage with Apple one?

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guyl

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#2596400 2-Nov-2020 16:10

You can get more storage (I think up to 4gb), but it’s at an extra cost to the standard packages.

GSManiac

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#2596435 2-Nov-2020 17:15

If you’ve previously had a free trial of Apple TV, arcade and music it makes you ineligible for Apple One trial.

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#2596442 2-Nov-2020 17:25

GSManiac:

If you’ve previously had a free trial of Apple TV, arcade and music it makes you ineligible for Apple One trial.

Any indication on how to "upgrade" or "migrate" to Apple One for those with Apple TV+ (which the trial extended to Feb 2021 now).

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#2596467 2-Nov-2020 18:30

gehenna:

Not worth me moving yet. My Apple TV+ has been extended to Feb-ish I think.... My Music is $15 and my storage is $5 so until ATV+ changes it's not worth it.

It sounds like you have exactly the same situation as me. When you start getting charged for Apple TV would the Apple One package actually work out any cheaper than the three seperate components? I know that you'll get Arcade for free but I would never use that.

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