Recommend repairer for out of warranty repairs for iphone

Forums › Apple iOS and devices › Recommend repairer for out of warranty repairs for iphone

Hatch

797 posts

Ultimate Geek

#284336 14-Apr-2021 13:20

Have a friend's older Iphone XS Max that has a few issues, silent mode switch doesn't work.

Wanting to get someone to look at it and replace any parts if it is possible.

Can you recommend anyone in Auckland? Live West atm, work CBD area.

CYaBro

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#2692672 14-Apr-2021 13:56

How old is the XS Max?
Be under 3 years wouldn't it?

What about getting Apple to repair it under CGA?

Opinions are my own and not the views of my employer.

SpartanVXL

1310 posts

Uber Geek

#2692683 14-Apr-2021 14:26

End of September 2018 for xs max, if you bought on/near release date. About half a year left before it’s 3 years old.

josephhinvest

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#2692687 14-Apr-2021 14:33

I’ve had two good repairs done at iRepair on Rosebank Road.

Cheers,
Joseph

Linux

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#2692688 14-Apr-2021 14:34

Use the CGA it should last longer

CYaBro

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#2692693 14-Apr-2021 14:48

Linux: Use the CGA it should last longer

Agree, that phone wouldn't have been cheap new and it should last longer than 2 & 1/2 years.

Opinions are my own and not the views of my employer.

Hatch

797 posts

Ultimate Geek

#2693020 15-Apr-2021 08:27

Thanks for the replies, Once I’ve seen the phone I’ll ask my friend about taking the matter to the DT. Failing that will look up the recommended repairer.

CYaBro

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#2693031 15-Apr-2021 09:00

Hatch: Thanks for the replies, Once I’ve seen the phone I’ll ask my friend about taking the matter to the DT. Failing that will look up the recommended repairer.

Shouldn’t be any need to do that, just call apple support and explain the situation and mention our consumer laws. They’re usually pretty good and will provide an exception so it can be taken to an Apple Authorised Service Provider who will see that in the system when they look up the serial number.
Or it can be shipped back to apple if there’s not an aasp nearby.

Opinions are my own and not the views of my employer.