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GV27

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#284559 30-Apr-2021 07:29
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Hi All,

 

Partner's phone has developed a bit of a weird issue that doesn't seem widespread - the microphone doesn't work when on speaker, which is something she uses a lot. 

 

This was pre-the most recent iOS update, which she has now run and it hasn't seem to make any difference. 

 

Anyone else had this issue before? Mic works perfectly normally on a standard phone call but there's total silence when she's trying to talk on speakerphone. 

 

Thanks

 

GV


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JPNZ
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  #2699952 30-Apr-2021 07:46
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I'm guessing you have re-booted? May also be worth switching off noise cancellation and see if that helps?

 

To turn off noise cancellation, head over to Settings > Accessibility > Audio-Visual > Phone Noise Cancellation.





Panasonic 65GZ1000, Onkyo RZ730, Atmos 5.1.2, AppleTV 4K, Nest Mini's, PS5, PS3, MacbookPro, iPad Pro, Apple watch SE2, iPhone 15+




GV27

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  #2699967 30-Apr-2021 08:32
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JPNZ:

 

I'm guessing you have re-booted? May also be worth switching off noise cancellation and see if that helps?

 

To turn off noise cancellation, head over to Settings > Accessibility > Audio-Visual > Phone Noise Cancellation.

 

 

Yes, tried rebooting, no joy. Just had a crack at the noise cancellation setting, no good there either.

 

Very weird as it works with normal, phone to ear conversations, but speakerphone and voice memos are just total silence. 


MaxineN
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  #2699968 30-Apr-2021 08:35
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Have you tried a complete wipe of the phone using iTunes and grabbing the latest IPSW for 14.5?





Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.




GV27

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  #2700634 2-May-2021 10:13
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MaxineN:

 

Have you tried a complete wipe of the phone using iTunes and grabbing the latest IPSW for 14.5?

 

 

No joy. We'll take it to the carrier inspection site this week to get it checked out. 

 

Seeing a few posts pop up in response to an Apple trouble-shooting article so it looks like it's a developing issue:

 

https://discussions.apple.com/article/HT203792


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