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251 posts

Ultimate Geek

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Topic # 28708 9-Dec-2008 10:12
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I went into Digital Mobile shop in Manukau City yesterday to buy, cash(well EFTPOS)a iphone 16g.
When I asked if they had one, the sales person said yes, but there are conditions to buying the Iphone. 1. no credit card (strange I buy very high ticket items from harvey normans without this condition)2.you have to buy an accessory which is like a $50 case. I said that I already have a case for it. I only wanted the phone. The sales person said sorry I can not sell it to you. He did not try to sell it really. Hmm I wonder if old farts like me are not cool enough to own an Iphone.
What is up with this shop.

I went home and did what I should have done in the first place. Brought it online straight from vodafone.
I am not happy with how this shop dealt with this issue.
Anyways I am now just waiting for my Iphone to begin playing with it.

btw thanks for all your help regarding my ? on the iphone in the last few days lol




~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer


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Master Geek
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WorldxChange

  Reply # 182937 9-Dec-2008 10:41
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from what i've heard the shops make little to no margin on the phones themselves, the sales rep sounds like he was just trying to make a little more commission :)




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Geek


  Reply # 182953 9-Dec-2008 11:46
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vodafone just crack me up with their attitude. They really don't give a toss about the iphone at all.Just received their latest brochure through the mail - not a word on the iPhone - plenty of pics of the new deals from the old players.And of course the new Dingleberry Storm.
Apple should start selling them through the stores and vars.
vodafone - make the the mowst of now. lol

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Ultimate Geek

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  Reply # 182960 9-Dec-2008 12:14
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I think it may just be that store (or even the sales person).  I bought mine from a Digital Mobile in Wellington without conditions, and several others bought their ones while I was there also without conditions.




Post-geek, opinionated mediaphile, and natural born cynic. Jack of all genres, master of none.



251 posts

Ultimate Geek

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  Reply # 182975 9-Dec-2008 13:20
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must be a south auckland thing lol.




~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer


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Biddle Corp
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  Reply # 182988 9-Dec-2008 13:56
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Knocking Vodafone is hardly fair. Digital Mobile is not Vodafone. It is a privately owned store that simply resells Vodafone products.




251 posts

Ultimate Geek

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  Reply # 183030 9-Dec-2008 15:48
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I peresonally had and have had no trouble with the vodafone stores. And that is where I did buy the phone in the end. Online free delivery as all the vodafone stores in the south auckland area are sold out and waiting for their next shipment..
i had spoken to two very nice people who worked at the manukau vodafone store and had excellent service.




~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer


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  Reply # 183036 9-Dec-2008 15:54
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ok - ok. I appear to have touched a nerve somewhere.Just got a pm from John at voda explaining the situation. He can add his comment to the thread if he deems it appropriate.


I humbly apologise to all for knocking vodafone.
A cheap shot - I'll try to make the next one better :-)

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Geek

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  Reply # 183115 9-Dec-2008 19:52
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Dreamy: I went into Digital Mobile shop in Manukau City yesterday to buy, cash(well EFTPOS)a iphone 16g.
When I asked if they had one, the sales person said yes, but there are conditions to buying the Iphone.

I went home and did what I should have done in the first place. Brought it online straight from vodafone.
I am not happy with how this shop dealt with this issue.


i think you should go back to the store - ask to speak to the manager and tell him why he lost a sale

sales people need to realise that the service they provide is what brings the customer BACK - not necessarily what the customer buys first time out




"You know, you blow up one sun and suddenly everyone expects you to walk on water!"

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Uber Geek

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Reply # 183182 9-Dec-2008 22:28
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Digital Mobile - Oh that's right they were the ones retailing $20 Simcards for $29.95, never returned calls about it etc.....

You should be buying elsewhere! like Official Vodafone stores or online, First-mobile, or DSE as you indeed did.


Send the manager an email explaning how you are going to tell friends/family/work colleages about the incident and bought it online.... that will get results.

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Master Geek


  Reply # 183183 9-Dec-2008 22:30
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Really quite the opposite in London, iPhone is O2's crown and jewel.... Nearly every ad is them talking about the Iphone and it's really one of their few competitive advantages

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Ultimate Geek


  Reply # 183245 10-Dec-2008 08:39
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yeah its funny aye. I work in a pretty geeky environment and the guys here seem to be still buying the HTC dream and blackberry's etc. There hasnt been alot of target marketing really. I think my iphone still does more than anything else around. My brother in the UK picked his iphone up for 40 pounds 12 month contract, *unlimited* data, heaps of free anytime minutes and 1000's of texts unreal really he said you cant go anywhere without seeing them.. but here it doesnt really seem like that. People still ask me questions about my old iphone, I thought it was a novility a year ago!




Toys:  iphone 4s; PS3 good times.  13inch macbook pro.   ipad 3. ï£¿ 27inch imac.   airport express & time machine. raspberry-pi running xbmc and a gopro try hard.

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