Apple iPhone is not recognized at all SOLVED

Forums › Apple iOS and devices › Apple iPhone is not recognized at all SOLVED

dunk

25 posts

Geek

Topic # 29392 5-Jan-2009 23:56

Ive had this problem for over three months now, ive spent days trying to connect my 1st gen iphone 2.02 to my laptop
or itunes8. I believe i have exhausted every option. I am willing to lose all my contacts, photos etc as i have a adequate backup.
Any advice?

and yes I have tried other usb ports, resets, pc's, mac's, cables.....

Cheers

EDIT:
Ok it was the connector inside iphone, OMNITECH in henderson replaced connector/ home button/ mic/ speakers (one unit)
They did a great job, upgrading to 2.2 with their own firmware (great)
No problems and running like a dream!
Big thanks to AARONA for his help solving this one!

1 | 2

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 187674 6-Jan-2009 00:11

dunk: Ive had this problem for over three months now, ive spent days trying to connect my 1st gen iphone 2.02 to my laptop
or itunes8. I believe i have exhausted every option. I am willing to lose all my contacts, photos etc as i have a adequate backup.
Any advice?

and yes I have tried other usb ports, resets, pc's, mac's, cables.....

Cheers

Hi mate.

So are you saying that the PC will not recognise it?

You say you've been having these problems for 3 months now.. I take it charging it still works?

Have you checked the device manager to see if it shows up as being connected?

dunk

25 posts

Geek

Reply # 187759 6-Jan-2009 12:46

Hi aaron, another aaron here!
Yep it does not show in device manager, although im sure its the apple mobile device driver that is required!
CAn charge thru wall charger and will very slowly charge thru usb/pc, but will not show on iphone as charging ie the lightening logo in the battery. Overnight will give me about 1/2 battery
I cant even get into dfu to restore,
ibrickr nothing...etc

cheers mate for any help, really quite a drag having a nice phone but being unable to ultilize it properly!

Aaroona

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 187760 6-Jan-2009 12:52

dunk: Hi aaron, another aaron here!
Yep it does not show in device manager, although im sure its the apple mobile device driver that is required!
CAn charge thru wall charger and will very slowly charge thru usb/pc, but will not show on iphone as charging ie the lightening logo in the battery. Overnight will give me about 1/2 battery
I cant even get into dfu to restore,
ibrickr nothing...etc

cheers mate for any help, really quite a drag having a nice phone but being unable to ultilize it properly!

Oh well hello, Aaron! :P

Okay, well, you could try this.. To me it sounds as though theres something wrong with the unit itself, however, just to make things clearer to us; try enabling the Apple Mobile Device Driver in services

click here to follow the process for Windows, or here for Mac OS X.

Hopefully this will help..

If it does not, let me know, i'll try think of something else to try.

Unfortunately, I am running a little low on time this afternoon, but will try get back to you around 4ish :)

Have a good afternoon, and good luck!

dunk

25 posts

Geek

Reply # 187774 6-Jan-2009 13:40

yeah its enabled,
hmmm could be hardware i guess.
A lot of other people have this prob unresolved as well (been thru so many forums)
Maybe my iphone is destined to be just a phone??
Thanks for helping

marmel

1492 posts

Uber Geek
+1 received by user: 42

Trusted

Subscriber

Reply # 187786 6-Jan-2009 14:27

Try plugging it into another computer and see if it is recognised. At least then you will know if the iphone is faulty or not.

dunk

25 posts

Geek

Reply # 187797 6-Jan-2009 15:01

Wow i must have tried half a dozen pc's and mac's to no avail. So i tried my flatmates really really old laptop and guess what?
Apple iphone detected!!!!!!!!!!!!!!!

Ok so now what?

Cheers

Aaroona

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 187799 6-Jan-2009 15:03

dunk: Wow i must have tried half a dozen pc's and mac's to no avail. So i tried my flatmates really really old laptop and guess what?
Apple iphone detected!!!!!!!!!!!!!!!

Ok so now what?

Cheers

Okay, so is it working (being detected in iTunes?)

dunk

25 posts

Geek

Reply # 187800 6-Jan-2009 15:14

yes it seems that way but his laptop doesnt have itunes!
It must be a driver prob on my laptop because i get nothing!

Aaroona

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 187803 6-Jan-2009 15:18

dunk: yes it seems that way but his laptop doesnt have itunes!
It must be a driver prob on my laptop because i get nothing!

Yeah..

My advise from here would be to uninstall itunes completely off your computer. so if it asks you to reboot, reboot.

if it asks you to jump up and down 20 times, do that also!

and then install it (don't just do repair, remove it then install it)

hopefully this should at least give you itunes functionality back

dunk

25 posts

Geek

Reply # 187807 6-Jan-2009 15:23

I must have uninstalled itunes 10x, used all different versions
I guess i'll try again, and google how to COMPLETELY remove it first!
Then maybe see if iphone is detected without itunes installed!
Thanks i'll get back, appreciate your help

Aaroona

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 187811 6-Jan-2009 15:33

dunk: I must have uninstalled itunes 10x, used all different versions
I guess i'll try again, and google how to COMPLETELY remove it first!
Then maybe see if iphone is detected without itunes installed!
Thanks i'll get back, appreciate your help

Not a problem, I know what it's like when something doesnt work the way it was intended, and I know how much it annoys me also :P

Failing that, if it doesnt work on YOUR pc, maybe you should try using it on your flatmates laptop if thats okay with them?

While not ideal, it may hopefully bring you some answers.

Look forward to hearing your results!

Cheers

dunk

25 posts

Geek

Reply # 187931 7-Jan-2009 08:33

As i suspected! NO JOY!
I even reinstalled vista this time and updated all
I think im going to buy a nokia 3310

I cant really use my flatmates laptop. One curious note tho....... my iphone has only been detected on a lo speed usb port???

Aaroona

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 187995 7-Jan-2009 12:50

dunk: As i suspected! NO JOY!
I even reinstalled vista this time and updated all
I think im going to buy a nokia 3310

I cant really use my flatmates laptop. One curious note tho....... my iphone has only been detected on a lo speed usb port???

nokia 3310??! Talk about stepping back in time :P

It seems weird that it does recognize on that laptop, whereas not on any of the other computers etc. that you have tried.

to me it sounds like the connection is bust (on the iPhone itself) when you plugged it into your computer, did you try giggling the cable around closer to the iPhone?

Also, another thing I've had happen to me, was when i plugged something into a USB port on my old computer (well, old as in used to have) my USB device stopped working (it was a bluetooth dongle), and ever since then, it just wouldn't work! I know it was the USB port to blame though, because I had broken it the week before and forgot that I shouldn't have used it (DUH!?)

All I could think of that happened to my device was that some jolt of power (excuse the bad description) passed back to the device and short-circuited it or something similar.

Aaroona

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

Reply # 188499 10-Jan-2009 00:53

dunk: As i suspected! NO JOY!
I even reinstalled vista this time and updated all
I think im going to buy a nokia 3310

I cant really use my flatmates laptop. One curious note tho....... my iphone has only been detected on a lo speed usb port???

Hey mate, got any updates for us?

dunk

25 posts

Geek

Reply # 188522 10-Jan-2009 09:41

Hi!
Yep, i have been busy upgrading, uninstalling, downgrading, reinstalling. Nothing! My friend and I spent hours yesterday trying to figure it out. Still detects as "apple iphone" on his old xp laptop. Im thinking its a waste of time, especiaslly when the geniuses at the mac store just shrugged and looked blankly at me hahaha.
I can SSH into it, but I dont think think that can help, if only i could restore.............

1 | 2