iMessage showing incorrect name and contact details iPhone

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bluedisk

226 posts

Master Geek
+1 received by user: 39

#295250 16-Mar-2022 11:33

I have an odd problem where the display name and contact phone numbers which should be my own, are incorrectly displayed as a random contact of mine. However when I send either an SMS or iMessage it appears as correctly as myself on the recipients phone.

I have tried signing out and back into my Apple ID (which have always appeared correctly), also I've also reset network setting by signing out and back in.

But it still looks like I'm someone else on my message app. iPhone 7 running latest firmware and centrally updated.

Life is a daring adventure or nothing at all...

RunningMan

9186 posts

Uber Geek
+1 received by user: 4838

#2887061 16-Mar-2022 11:36

Settings -> contacts -> my info and pick your own details should fix it.

bluedisk

226 posts

Master Geek
+1 received by user: 39

#2887103 16-Mar-2022 12:30

RunningMan:
Settings -> contacts -> my info and pick your own details should fix it.

No change sadly

Life is a daring adventure or nothing at all...

josephhinvest

1550 posts

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+1 received by user: 322

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#2887122 16-Mar-2022 12:54

Have you inadvertently added your own number to the other persons Contacts record?

bluedisk

226 posts

Master Geek
+1 received by user: 39

#2887128 16-Mar-2022 13:03

josephhinvest: Have you inadvertently added your own number to the other persons Contacts record?

no I haven't, but maybe I should delete his contact details then re-renter them. Good suggestion

Life is a daring adventure or nothing at all...

SpartanVXL

1498 posts

Uber Geek
+1 received by user: 666

#2887135 16-Mar-2022 13:24

Also check your other account sync settings e.g. Gmail as contact from your google account get merged together.

bluedisk

226 posts

Master Geek
+1 received by user: 39

#2887148 16-Mar-2022 13:53

bluedisk:

josephhinvest: Have you inadvertently added your own number to the other persons Contacts record?

no I haven't, but maybe I should delete his contact details then re-renter them. Good suggestion

this didn't work either. Its not a big deal but its an annoying background issue that my phone thinks I'm someone else, at least the messaging part of my phone.

Life is a daring adventure or nothing at all...

Mighty Ape

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josephhinvest

1550 posts

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#2887154 16-Mar-2022 14:04

What a weird issue. As the comment after me suggested, are you using any other cloud contacts sync, like gmail etc?
I wonder if it could be related to contacts stored on SIM card conflicting with iCloud data?
I intentionally only have only iCloud contacts enabled (check under Settings > Contacts > Accounts > then check each set up account to see if contacts are being synced.

bluedisk

226 posts

Master Geek
+1 received by user: 39

#2887171 16-Mar-2022 14:35

josephhinvest: What a weird issue. As the comment after me suggested, are you using any other cloud contacts sync, like gmail etc?
I wonder if it could be related to contacts stored on SIM card conflicting with iCloud data?
I intentionally only have only iCloud contacts enabled (check under Settings > Contacts > Accounts > then check each set up account to see if contacts are being synced.

I don't use gmail much and have stopped any other contact syncing but it still hasn't worked. Will check deeper when I get a chance.

Life is a daring adventure or nothing at all...

andyb

240 posts

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+1 received by user: 87

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Spark NZ

#2887480 17-Mar-2022 08:51

Did you recently update your handset to the latest release? I've had that in the past with upgrades, a reboot of the handset seems to resolve it.

andyb