iPhone X - iMessage no longer working with VFNZ number

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Handsomedan

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#298506 22-Jun-2022 16:11

As per the title.

My wife's iPhone X has (up until a day or so ago) been using her phone number as the main connection point for iMessage and FaceTime.

Now - all messages are going through as SMS. This means that she's not receiving iMessages, unless she activates it as he email address, which is not the preferred contact.

FaceTime is also playing up.

Have followed every troubleshooting tip and trick and simply cannot get this darn iPhone to connect to iMessages.

Is this likely to be an issue with her Apple ID/iPhone, or is it a VFNZ issue, with the number not connecting to the iMessage servers?

Quite frustrating

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michaelmurfy

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#2933214 22-Jun-2022 16:15

Is this a postpaid or prepaid sim? Does it have credit?

I think Vodafone charge per activation sim which is required to get iMessage to work. You can also try toggling iMessage off then on again in Settings --> Messages

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Handsomedan

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#2933217 22-Jun-2022 16:21

michaelmurfy:

Is this a postpaid or prepaid sim? Does it have credit?

I think Vodafone charge per activation sim which is required to get iMessage to work. You can also try toggling iMessage off then on again in Settings --> Messages

Forgot to add: Prepaid, plenty of credit, plan rolls over this evening.

Done all of the above many, many times

Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

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sudara

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#2944092 20-Jul-2022 09:37

We both (me and my partner) had this issue last week and it fixed itself yesterday. Both services were not using our phone numbers (waiting for activation) so we added our email addresses to iMessage and FaceTime. After around a week, I noticed that numbers had been activated. Not sure whose issue it is, but you might need to give it some time.

May be related: https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=298534

Handsomedan

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#2944101 20-Jul-2022 09:57

sudara:

We both (me and my partner) had this issue last week and it fixed itself yesterday. Both services were not using our phone numbers (waiting for activation) so we added our email addresses to iMessage and FaceTime. After around a week, I noticed that numbers had been activated. Not sure whose issue it is, but you might need to give it some time.

May be related: https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=298534

Forgot to update this thread - problem solved - VFNZ had an issue that was affecting a number of people using iMessage that has now been sorted out.

Case Closed.

Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

Handsome Dan does not currently have a side hustle as the mascot for Yale

*Gladly accepting donations...