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xpd

xpd

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#298706 8-Jul-2022 19:49
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I'm not an Apple user, but my daughter has an iPhone XR with latest iOS.

 

It is completely full of movies and photos, and no matter what I try, I cannot get the damn things off her phone.

 

The phone shows up on my Windows laptop and I can access the photos/videos, but if I try copying them, within 30s the copying stops with an error saying the device is not valid.

 

I've tried all sorts of different software, and multiple cables (3rd party and Apple), different devices and same issue each time.

 

 

 

Is there any other way I can get this stuff off her phone ? 

 

 

 

I'm going to install iCloud for Windows on another system and maybe I can pull some down via that, but only at 5GB at a time (think thats what the default iCloud size is ?)

 

I'm not holding out much hope tho........

 

 





XPD / Gavin

 

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Stu1
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  #2939894 8-Jul-2022 21:47
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I feel you pain , the way I do is I select all the photos then select the download icon by the heart , then select copy iCloud link near the bottom of the list , paste it to an email and send it to your Lap top. Open link on lap top and you can download the photos. I would love to know a better ways well. This work around works though




MadEngineer
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  #2939895 8-Jul-2022 21:49
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I’d start by seeing if there’s a large video that’s not really needed or an app that can be uninstalled and put back in later.

Also turn it off n on again if you haven’t already. People get used to them being so reliable that when something does go wrong it’s the last thing they consider doing.

Turn off data and wifi to stop it downloading from the cloud or other as you remove content.




You're not on Atlantis anymore, Duncan Idaho.

antoniosk
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  #2939935 9-Jul-2022 09:09
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xpd:

 

I'm not an Apple user, but my daughter has an iPhone XR with latest iOS.

 

It is completely full of movies and photos, and no matter what I try, I cannot get the damn things off her phone.

 

The phone shows up on my Windows laptop and I can access the photos/videos, but if I try copying them, within 30s the copying stops with an error saying the device is not valid.

 

I've tried all sorts of different software, and multiple cables (3rd party and Apple), different devices and same issue each time.

 

 

 

Is there any other way I can get this stuff off her phone ? 

 

 

 

I'm going to install iCloud for Windows on another system and maybe I can pull some down via that, but only at 5GB at a time (think thats what the default iCloud size is ?)

 

I'm not holding out much hope tho........

 

 

Apple stopped supporting the 'phone as usb disk' a while ago. just install icloud for windows, download full (it WILL take time to sync) and clean the cruft.





________

 

Antoniosk




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  #2939956 9-Jul-2022 10:47
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antoniosk:

 

Apple stopped supporting the 'phone as usb disk' a while ago. just install icloud for windows, download full (it WILL take time to sync) and clean the cruft.

 

 

 

 

Huh?  We have no problems just plugging our phones in, bringing up the folder, and copying any images or videos onto our computer.  Works just fine on an iPhone 8 and 12 running latest iOS.  

 

I have had some issues with aftermarket cables, so if not already try a genuine Apple one.  





Lazy is such an ugly word, I prefer to call it selective participation



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  #2940021 9-Jul-2022 12:05
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Set her up with a OneDrive account and install the OneDrive app on her phone. You can set up photos/videos to sync to it (you can exclude mobile data) then access them from any device with the account credentials.


afe66
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  #2940034 9-Jul-2022 12:26
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I feel your pain.

Give me the windows idea where there is a photo directory and everything is just there as listed by date of creation not the mystery apple way with multiple folders of various types photos.

 
 
 

Shop now on AliExpress (affiliate link).
Dratsab
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  #2940039 9-Jul-2022 12:45
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These three screenshots show how iPhone sorts them in OneDrive, automatically creating folders as necessary. 

 


xpd

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  #2940040 9-Jul-2022 12:53
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Right, installed iCloud, it downloaded 20GB of photos/videos. Great I thought, so moved them all to my local storage.

 

Figured the iPhone will go "hey look, space on iCloud" and backup more there.... nope......  nothing in the iCloud folder on the PC, and the phone still reports iCloud as being full with the same amount of images etc when to my mind, there should be 20GB free now on the phone.

 

 

 

I'll try OneDrive with my account as I have 40GB on mine vs 5GB on the free she'd end up with......

 

 





XPD / Gavin

 

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  #2940044 9-Jul-2022 13:08
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Delete photos and videos in iCloud for Windows

 

or better still 

 

Set up Photos in iCloud for Windows and click on table of contents and scroll down to Photos

 

 





Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.


ANglEAUT
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  #2940120 9-Jul-2022 15:20
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This has worked a treat for me: Kingston Bolt USB 3.0 Flash Drive Memory Stick for Apple iPhone & iPads (I made sure to buy the 128GB version at the time)

 

  • Insert drive into iPhone, launch app, select what to sync, wait, unplug from phone, plug directly into PC, viola!

Or you could consider these options as well.

 

 





Please keep this GZ community vibrant by contributing in a constructive & respectful manner.


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  #2940133 9-Jul-2022 16:03
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ANglEAUT:

 

This has worked a treat for me: Kingston Bolt USB 3.0 Flash Drive Memory Stick for Apple iPhone & iPads (I made sure to buy the 128GB version at the time)

 

  • Insert drive into iPhone, launch app, select what to sync, wait, unplug from phone, plug directly into PC, viola!

Or you could consider these options as well.

 

Looks like the above kingston not currently available. But Harvey Norman, PBTech & Apple sell similar with sandisk ixpand being the popular one.





Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.


 
 
 
 

Shop now for Dell laptops and other devices (affiliate link).

xpd

xpd

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  #2940215 9-Jul-2022 22:26
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Tried OneDrive..... nothing come through. Suspect it will only work for new photos and not existing :(

 

 

 

Hate this thing :D

 

 





XPD / Gavin

 

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lxsw20
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  #2940268 9-Jul-2022 23:37
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Should work fine with existing photos, I suspect configuration issue.

 


Focus on the Videos first obviously, they are what will be causing space issues. 

 

 

 

The other option is if not already paying for the iCloud storage required, then do that. Then on the iPhone go to Settings > Photos. Enable iCloud Photos, then set "Optimise iPhone Storage"

 

iCloud is cheap peace of mind to backup your photo library along with the rest of your iPhone.


rugrat
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  #2940275 10-Jul-2022 02:56
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Aloha browser will allow direct transfer from iPhone to computer on same network.

 

I think Wifi sharing is a premium feature,  about $3.50 a month.

 

Files also need to be shared from photo’s to Aloha Browser first, so would probably be a lot more fiddling then One Drive or Drop Box type solution for a large amount.

 

Also found an application called wifi photo transfer, says it’s free in description, looks like works same way.


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  #2940310 10-Jul-2022 10:03
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xpd:

 

Tried OneDrive..... nothing come through. Suspect it will only work for new photos and not existing :(

 

 

 

Hate this thing :D

 

 

 

have you taken it offline and cleared any space yet?





You're not on Atlantis anymore, Duncan Idaho.

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