iPhone security lockout problem

Forums › Apple iOS and devices › iPhone security lockout problem

dukester

477 posts

Ultimate Geek
+1 received by user: 48

ID Verified

Lifetime subscriber

#302813 22-Dec-2022 17:37

Is there any way to rescue photos off an IPhone 11 that has a security lockout problem. Every time the passcode is entered the lockout time increases. It’s up to 3 hours before next attempt. The passcode hasn’t been changed. Photos weren’t backed up to iCloud. That problem will be rectified once this issue sorted.

RunningMan

9184 posts

Uber Geek
+1 received by user: 4834

#3013212 22-Dec-2022 17:39

Stop trying the password because it will just wipe the phone if you keep doing the same thing. Contact Apple for help.

MrGadget

209 posts

Master Geek
+1 received by user: 126

ID Verified

Lifetime subscriber

#3013232 22-Dec-2022 19:36

It won’t wipe the iPhone unless that setting was explicitly selected in the settings.
However if the code isn’t working and hasn’t been changed (you are sure it’s correct) then contacting Apple is your best bet.

Any comment made here is my own and should not be taken as that of my employer.

dukester

477 posts

Ultimate Geek
+1 received by user: 48

ID Verified

Lifetime subscriber

#3013238 22-Dec-2022 20:14

Contacted Apple, I'm basically screwed. There is no work around, there is one option to reset the phone which will wipe everything.

MrGadget

209 posts

Master Geek
+1 received by user: 126

ID Verified

Lifetime subscriber

#3013288 22-Dec-2022 21:10

No confirmation of other things working but before you reset maybe readily at;
https://www.tenorshare.net/iphone-data/how-to-restore-a-locked-disabled-iphone-and-reset-iphone-passcode.html?gclid=CjwKCAiAnZCdBhBmEiwA8nDQxWRsW7fgU3lH2tTrq6xV0whLBnpHq9YVta3SHcBU-dWrc7TyMETetRoCt8wQAvD_BwE

Any comment made here is my own and should not be taken as that of my employer.

hsvhel

1273 posts

Uber Geek
+1 received by user: 596

ID Verified

#3013292 22-Dec-2022 21:24

Outside of the password workaround options there are some other services that "maybe" able to help

https://www.ipadrehab.com/

But that would depend on your appetite for the data vs the potential costings for the service. Above is one example

Referral Link Quic

Free Setup use R502152EQH6OK on check out