Text message notifications sounds going to Apple Watch only

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nztim

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#302827 24-Dec-2022 14:47

So here at my mother's place, she has an apple watch (for about a year now) interestingly (and she only told me this today) that text message and WhatsApp sounds are coming to her apple watch but not her phone

Turn off Bluetooth and the sounds come through her phone

Voice call ringing comes through to both. I can't (even with the help of google) work out how to change this

Is this by design?

Can it be changed?

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nztim

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#3013772 24-Dec-2022 14:51

Also, her phone is an iPhone 6s running 15.7.2 (latest supported) and Watch is an Apple Watch SE , 40mm running WatchOS 8.7

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scuwp

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#3013776 24-Dec-2022 15:01

After ages with the same problem with my wife's watch, found out this is by design. Thou shall conform to Apples way! In theory you don't need the audible alert on the phone if you are in range with the watch, and certain conditions are met. It varied depending on the status of the phone, as to where the alert went.

We solved this by turning off the wrist detection as described here, haven't had any issues since, alerts go to both consistently. https://discussions.apple.com/thread/8218997

Lazy is such an ugly word, I prefer to call it selective participation

nztim

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#3013805 24-Dec-2022 20:57

Thats a bit rude! thanks let mum know

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