Apple warranty coverage

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EviLClouD

266 posts

Ultimate Geek

#303872 16-Mar-2023 13:27

Hi there,

I’m looking to purchase some new airpods from a private seller. But when you enter the serial into https://checkcoverage.apple.com/ it comes up as ‘ Sorry, we’re currently unable to validate your purchase date’
They are brand new sealed, and were supposedly a gift/prize.
Are these ok to purchase? Is there a way to ‘validate’ the purchase date for warranty purposes?
Thanks in advance

Andib

1363 posts

Uber Geek

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#3050802 16-Mar-2023 13:36

That just means they weren't purchased via Apple directly. My Airpods that I got from noel leeming said the same thing until I clicked the link and registered the date of purchase with them.

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CYaBro

4582 posts

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#3050869 16-Mar-2023 15:01

From memory the Apple Warranty won't activate/register until the first time the device is setup and activated itself.

So in the case of Airpods I would guess that would be the first time they are paired with something.

Opinions are my own and not the views of my employer.

EviLClouD

266 posts

Ultimate Geek

#3050891 16-Mar-2023 15:27

Andib:

That just means they weren't purchased via Apple directly. My Airpods that I got from noel leeming said the same thing until I clicked the link and registered the date of purchase with them.

Oh i see. Did it ask for a receipt for anything when registering?

CYaBro:

From memory the Apple Warranty won't activate/register until the first time the device is setup and activated itself.

So in the case of Airpods I would guess that would be the first time they are paired with something.

Interesting. During my google search it was mentioned alot that it was from date of purchase...