The feature I have been waiting for

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jonherries

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#306041 23-Jun-2023 08:42

This tells the story more eloquently than I can, but in iOS17 it looks like voicemail is handled by your phone, not the network. I guess this is finally dealing with the ongoing lack of native VVM with NZ telcos.

https://sixcolors.com/post/2023/06/ios-17s-live-voicemail-finally-makes-this-ios-13-feature-useful-for-me/

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#3093781 23-Jun-2023 08:50

This is actually quite cool. Dialling up your telco's voicemail service and navigating through clunky touchtone menus is really painful, and probably why a lot of people are disabling voicemail now.

The only downside of handling voicemail on your iPhone is that it won't work without a signal. I wonder how it would handle a situation where the iPhone moves out of coverage while someone is leaving a message?

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freitasm

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#3093783 23-Jun-2023 08:54

So if you're on a call or a call recording is in progress, a second call would be discarded?

Or if the phone is off during a flight, no voice mail?

It doesn't look like progress if it works like you are saying.

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coffeebaron

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#3093792 23-Jun-2023 09:07

Yep typically my voicemails come when I'm either on the phone or outside of coverage. So that would negate the phone answering my missed calls 90% of the time. So unless it can call your voicemail, then na!

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reven

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#3093793 23-Jun-2023 09:07

what i was thinking, what if you have no service, or its just one of those random times your phone doesnt want to register a call?

Behodar

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#3093804 23-Jun-2023 09:15

Presumably those cases would be handled the traditional way. If the phone's out of coverage then it's not going to "know" about the call and it'll just go to classic voicemail.

jonherries

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#3093808 23-Jun-2023 09:17

freitasm: So if you're on a call or a call recording is in progress, a second call would be discarded?

Or if the phone is off during a flight, no voice mail?

It doesn't look like progress if it works like you are saying.

Good thoughts. I don’t listen to my voicemail now, so it is definitely an improvement for me. Also guessing when it is doing transcription it will be using the same method when you haven’t answered as phone off? Is the push to voicemail currently handled by the device or network? Maybe that is different between voice circuits and VoLTE?

Ie. does the device say - hey network I am on a call I can’t answer or does the network know and automatically divert (I am guessing it is def the latter if you have the phone off?). I am guessing the former when on network as I have calls come through when I am on the phone and it seems the phone deals with this not the network (I get presented with a UI to do something)?

Therefore it should work if I am in a call? But not if I am in airplane mode?

Jon

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#3093820 23-Jun-2023 09:30

The mobile network knows your phone is not attached or is in a call and diverts incoming calls to a network device that will record it and deliver later either to a VM call or to a visual device that requests VMs when connected to the network.

Doing this on the device negates the two first conditions to deliver simultaneous calls to a voice mail - the mobile network being aware of the connection and current call status.

Unless there's a fallback, it's going back to the old landline voice-mail recording machines (a bit more obviously, with live transcribing).

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SaltyNZ

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#3093872 23-Jun-2023 09:52

freitasm: So if you're on a call or a call recording is in progress, a second call would be discarded?

Or if the phone is off during a flight, no voice mail?

It doesn't look like progress if it works like you are saying.

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#3093873 23-Jun-2023 09:55

SaltyNZ:

freitasm: So if you're on a call or a call recording is in progress, a second call would be discarded?

Or if the phone is off during a flight, no voice mail?

It doesn't look like progress if it works like you are saying.

Bringing back the 1980s.

I was late to the party. Had a voice recording machine at home in the early 90s.

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#3093886 23-Jun-2023 10:10

freitasm:

I was late to the party. Had a voice recording machine at home in the early 90s.

My dad had this massive thing that must have been about 40x30x15cm with an open tray for a cassette on the top. That would have been about 1986, 1987.

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jonherries

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#3093900 23-Jun-2023 10:43

Thought I would do an experiment and see. I set up a call on my personal iphone on spark and Teams (as a call not through the app).

I then called from my work phone on voda - and I could hear it ringing through (it didn't go straight to VM) and the UI looked like this:

So it looks like the phone is handling some calling features there and guessing it will fake a voicemail interface which will do the transcription?

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#3093952 23-Jun-2023 11:13

I've never seen a 3GPP device that can accept two calls at once. You can conference two calls together, and you can do call waiting/call hold - but all of those are handled in the core network rather than the device. I could be wrong, but as far as I am aware, having two separate active voice calls simultaneously to the same device simply is not supported. Unless it's an IMS-only feature, as there is not such an inherent limitation outside the circuit-switched world.

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jonherries

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#3094015 23-Jun-2023 11:49

Fascinating - something I had never really thought about - but the buttons def support that (I now feel disappointed as it sounds like it will only work when you aren't on your phone - still better than nothing though for me).

I also wonder why that single call is a limitation - as you say in the software space it isn't a problem and I would have assume with VoLTE etc it would be a no brainer (I have been in plenty of calls where this would have been handy)?

Jon

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#3094018 23-Jun-2023 11:52

This is doomed to FAIL!! Stupid idea This is going to cause many calls into the carriers for support

freitasm

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#3094078 23-Jun-2023 12:48

SaltyNZ:

freitasm:

I was late to the party. Had a voice recording machine at home in the early 90s.

My dad had this massive thing that must have been about 40x30x15cm with an open tray for a cassette on the top. That would have been about 1986, 1987.

This is what I had:

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