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CeeGee

74 posts

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#310457 21-Oct-2023 09:38
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My wife’’s series 8 is on watchOS 9 6.3 but won’t download latest update. It’s been on auto update but no joy.

Rechecked it & phone are charged, watch is on charger, within range, & connected with Bluetooth. Message shows ‘unable to check for update’. Another watch in the house shows no trouble checking for updates.

Any suggestions please?

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Linux
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  #3150710 21-Oct-2023 09:40
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Reset the watch




CeeGee

74 posts

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  #3150712 21-Oct-2023 09:43
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Oops, forgot to say tried turning auto update off & attempting manual update but still no luck .

& complete message says “Unable to check for update. an error occurred while checking for a software update”

  #3150722 21-Oct-2023 10:09
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Reset the watch



Brumfondl
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  #3150778 21-Oct-2023 11:25
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I would restart the watch before resetting it - also make sure there is free space :)






MattEast
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  #3150791 21-Oct-2023 13:11
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Is her phone an iPhone 8/X or older? It won’t support Watch OS10 even if the Watch is capable of it (found this out with my sons Apple Watch SE Series 2 and an iPhone 8).





Matt East

 

 


CeeGee

74 posts

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  #3150821 21-Oct-2023 15:44
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Thanks Matt, phone is iPhone 11.

CeeGee

74 posts

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  #3150823 21-Oct-2023 15:53
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Thanks everyone, I was hoping someone had a magical cure to avoid a reset. Here goes

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