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Scotdownunder

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#310551 31-Oct-2023 15:56
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We have a problem with airplay on an iphone XR.  We have two XRs, one is model number MRYA2X/A which connects to both our apple TV and a Sony smart TV just fine.  The second, model number MRY82X/A, does not connect to either, giving a “ unable to connect to xxxx” message.

 

Both XRs are running IoS 17.1 and connected to the same Access Point by 5G wifi which in turn is connected to both the apple TV and Sony TV by wired ethernet connections.

 

We cannot understand this difference in behavour.  Any ideas ?  Can some other IoS setting or App affect the airplay functions ?

 

regards Paul


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CYaBro
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  #3154095 31-Oct-2023 16:01
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Bluetooth on?
Not actually sure if that’s needed or not but something to try.




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MrGadget
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  #3154111 31-Oct-2023 16:50
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Apologies, if you’ve already done this, but hard restart everything – the phones, Apple TV etc

Do the phones have the same iOS versions?




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