iphone ver 3.0 broke my Exchange Access!

Forums › Apple iOS and devices › iphone ver 3.0 broke my Exchange Access!

pphillipps

4 posts

Wannabe Geek

#36207 22-Jun-2009 10:32

Hi, prior to upgrading to ver 3.0 on my iphone I was able to sync my email, contacts and appointments to the corporate exchange server. We use certificates to authenticate which I was previously able to install, now with ver 3.0 I am unable to install my identity certificate successfully. Well it installs but contains no information.
As background our certificates have no password by default, however to install it on the iphone previously I exported it from IE and added a password at that point, as you can't install a identity certificate on the iphone with no password.
After installing ver 3.0 I was unable to connect, I removed both profiles from the iphone and tried to reinstall them, the CA-Server cert installs ok but the identity cert installs with no content.
Have tried using the iphone configuration utility and importing my certs into that and then exporting. Still doesn't work.
Appreciate any suggestions to get this going. thanks

LennonNZ

2459 posts

Uber Geek
+1 received by user: 411

ID Verified

Trusted

#227303 22-Jun-2009 11:06

I've sent you a private message about this...

motorwayne

841 posts

Ultimate Geek
+1 received by user: 5

#227394 22-Jun-2009 15:24

Try this site

http://www.tuaw.com/2009/06/21/inside-iphone-3-0-fix-too-strict-passcode-lock-settings-for-exc/

pphillipps

4 posts

Wannabe Geek

#227409 22-Jun-2009 16:07

Hi thanks for the responses so far. Looks like the issue is the way version 3.0 handles private key information in Certificates. It accepts public key information ok but appears to strip the private key info.
I think my only option is to do a downgrade at this stage. thanks

motorwayne

841 posts

Ultimate Geek
+1 received by user: 5

#227419 22-Jun-2009 16:48

Or - do what I did for a pleasant change! :-) Get a Mobileme account, buy a MacBook and have Mobileme manage your contacts and appointments, IMAP on exchange sort out you mail.

Never looked back since - Just bought an Imac too!

Not that this will fix your issues, just a pleasant change away from MS forever - Yah!

LennonNZ

2459 posts

Uber Geek
+1 received by user: 411

ID Verified

Trusted

#227542 22-Jun-2009 21:45

Yes they are broken..

See: http://discussions.apple.com/thread.jspa?threadID=2045511&tstart=0
and
http://discussions.apple.com/thread.jspa?threadID=2047751&tstart=30

pphillipps

4 posts

Wannabe Geek

#227597 23-Jun-2009 07:13

Thanks for the link LennonNZ, have to wait and see if they put out a patch for this.
cheers

New World

Shop on-line at New World now for your groceries (affiliate link).

LennonNZ

2459 posts

Uber Geek
+1 received by user: 411

ID Verified

Trusted

#227599 23-Jun-2009 07:28

It took them 6 months to fix my 1st bug I reported and I have reported 2 other bugs a couple of days ago (non related) so don't hold your breath.

Kyanar

4089 posts

Uber Geek
+1 received by user: 1684

ID Verified

Trusted

#228065 24-Jun-2009 19:13

motorwayne: Or - do what I did for a pleasant change! :-) Get a Mobileme account, buy a MacBook and have Mobileme manage your contacts and appointments, IMAP on exchange sort out you mail.

Never looked back since - Just bought an Imac too!

Not that this will fix your issues, just a pleasant change away from MS forever - Yah!

How does that get you away from Microsoft? You're still using Exchange, the only different is you're now paying yet another person just to use your email and stuff.

Also, he said corporate. MobileMe is hardly an option for this.

motorwayne

841 posts

Ultimate Geek
+1 received by user: 5

#228071 24-Jun-2009 19:28

Kyanar:
motorwayne: Or - do what I did for a pleasant change! :-) Get a Mobileme account, buy a MacBook and have Mobileme manage your contacts and appointments, IMAP on exchange sort out you mail.

Never looked back since - Just bought an Imac too!

Not that this will fix your issues, just a pleasant change away from MS forever - Yah!

How does that get you away from Microsoft? You're still using Exchange, the only different is you're now paying yet another person just to use your email and stuff.

Also, he said corporate. MobileMe is hardly an option for this.

Pleasant change = different interface GUI.
Corporate exchange server = I operate in that environment now with ease.

Exchange still operates in the back ground, but you'd never know it. As I said, pleasant change. BTW I never had these problemo's with the 3.0 upgrade, using an exchange server, with the setup I suggested, for a pleasant change, go figure?

pphillipps

4 posts

Wannabe Geek

#228186 25-Jun-2009 09:55

update:

"After further investigation it has been determined that this is a known issue, which is currently being investigated by Apple engineering. This issue has been filed in their bug database under the original Bug ID# 6995131."

So Apple does know and they are working on it ...

as an aside I signed up for Mobileme loaded it up and got the message unable to sync with outlook while connected to an exchange server. The suggestion was to use exchange sync on the iphone. ha ha ha...

thanks for the feedback, will update this thread when/if apple finally get around to fixing this. Seems to affect anyone with a corporate connection to exchange using certificates with private keys. Quite an oversight on Apples part, or else they have no interest in the corporate market.

motorwayne

841 posts

Ultimate Geek
+1 received by user: 5

#228442 26-Jun-2009 08:32

hi pphillipps, sounds interesting. I'm running Mac "Mail" using IMAP folders out of exchange to enable syncing with MobileMe. Could your IT guys sort that out for you? You could then run "Mail" or choose "Entourage" if you like that type of interface.

Though I'm not sure what we do with Certs.

HP

Shop now for HP laptops and other devices (affiliate link).

stevenz

2802 posts

Uber Geek
+1 received by user: 125

#228543 26-Jun-2009 14:00

Exchange "remembers" the device that was synched with it too, it may (or may not) be useful to delete the profile at the exchange site (which you can do via the OWA interface assuming your organisation has that enabled).

mjb

996 posts

Ultimate Geek
+1 received by user: 67

Trusted

#228559 26-Jun-2009 15:12

stevenz: Exchange "remembers" the device that was synched with it too, it may (or may not) be useful to delete the profile at the exchange site (which you can do via the OWA interface assuming your organisation has that enabled).

Only with Exchange 2007, with previous versions an admin will have to do it, if they even have the mobile device admin tool installed.

contentsofsignaturemaysettleduringshipping