Anyone have experience with these repair places?

Forums › Apple iOS and devices › Anyone have experience with these repair places?

danck

4 posts

Wannabe Geek

#58427 11-Mar-2010 18:54

Hello everyone,

I have a bit of a concern about my Home button which has stopped functioning as it should (requires an extremely hard press to work), so I had a look on trademe for a fix.

It turns out there are home buttons for sale for quite cheap, and there is a company (i hope it is legit) offering a fix here

http://www.trademe.co.nz/Browse/Listing.aspx?id=276978123

Under their description it says that they are a company that deals with all the apple electronics?

Anyone have any experience or heard anything about these places offering a fix? The website is :

www.ipoddoctor.co.nz

OR

maybe someone here knows another place here in Auckland that does repairs (something relatively cheap and reliable)

Thank you

nzbullet

459 posts

Ultimate Geek

Trusted

#306698 12-Mar-2010 17:37

If your iPhone/iPod touch is still under warranty then be aware that if you use their service then you will no longer have a warranty on your iPhone/iPod touch.

The only official repair agent in NZ is MobileFoneRepair and personally I would speak to them first. If it is under warranty then you could check to see if it is a warrantable repair, and if not they may be able to give you a price for the repair.

Cheers
nzbullet
Note: My thoughts and comments are my own and not of anyone else including my employer

danck

4 posts

Wannabe Geek

#306721 12-Mar-2010 18:55

Yea the phone is not under warranty. I was thinking about checking out mobilephonerepair, but don't they charge $50 just for them to have a look at it first, and then they would charge who knows how much for the fix as well.

You have any experience with this place in terms of getting repairs outside of warranty?

nzbullet

459 posts

Ultimate Geek

Trusted

#306750 12-Mar-2010 20:30

No experience with them outside of warranty, but under warranty they replaced my iPhone and I had it back within 5 days.

If it's out of warranty then I guess you could use the other company, but personally I've not had any experience with them before.

Cheers
nzbullet
Note: My thoughts and comments are my own and not of anyone else including my employer

System

521 posts

Ultimate Geek

#306757 12-Mar-2010 21:11

Actually MobileFoneRepair are not the only official repairer, there is also Service Plus that does Apple warranty repairs and i think there are more than that too

PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.

danck

4 posts

Wannabe Geek

#306765 12-Mar-2010 21:38

ok cool ill check them out, but noone here has any idea about the prices, the inspection prices etc??

System

521 posts

Ultimate Geek

#306769 12-Mar-2010 21:47

You could try emailing them for a estimate but usually it won't be cheap becuase the service fee alone is usually at least $50

PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.

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4066 posts

Uber Geek
+1 received by user: 206

Trusted

Snowflake

#306798 13-Mar-2010 00:06

danck: ok cool ill check them out, but noone here has any idea about the prices, the inspection prices etc??

Service Plus have a miniumum service/inspection fee of $85+gst if your repair isnt covered by warranty (see web site). They have been a customer of mine since about 1998 or so and I'd recommend them for sure. I've sent several laptops there for service over this time and always had good experiences.

http://www.serviceplus.co.nz/Service+Plus+LIVE/Book+Job.html

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danck

4 posts

Wannabe Geek

#306806 13-Mar-2010 00:41

jeez thats quite an insane price. I will check out omnitech and some similar places to see if i can get this fixed for around $100 max, i mean paying $85 + another $100 or more for repairing a button on the phone is just a max 3X rip off. The button itself can be bought on trademe for $10 so im sure its not costing them so much to fix the damn thing.

System

521 posts

Ultimate Geek

#306832 13-Mar-2010 07:34

Hate to say it but most official repair places will charge similar to that, if you go to a non official place you can face all sorts of problems if it goes wrong

PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.

exportgoldman

1202 posts

Uber Geek
+1 received by user: 3

Trusted

#306845 13-Mar-2010 08:49

danck: Hello everyone,

I have a bit of a concern about my Home button which has stopped functioning as it should (requires an extremely hard press to work), so I had a look on trademe for a fix.

Is it a iPhone 3GS by chance? Refer here for other people (myself included having 3GS Home button problems)

http://www.geekzone.co.nz/forums.asp?forumid=76&topicid=58432

Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

nzbullet

459 posts

Ultimate Geek

Trusted

#306945 13-Mar-2010 19:18

System: Actually MobileFoneRepair are not the only official repairer, there is also Service Plus that does Apple warranty repairs and i think there are more than that too

Although Service Plus and others do Apple warranty repairs MobileFoneRepair are the only authorised/official iPhone repair agent in NZ.

I called Apple to double check and they advised that the only official agents are MobileFoneRepair and Vodafone (who send your device to MobileFoneRepair). They said this is because it is a mobile phone and they only use specialist mobile repair agents. The other agents may officially repair iPods and Macs but not the iPhone.

Cheers
nzbullet
Note: My thoughts and comments are my own and not of anyone else including my employer

Lenovo

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System

521 posts

Ultimate Geek

#306950 13-Mar-2010 19:42

nzbullet:
System: Actually MobileFoneRepair are not the only official repairer, there is also Service Plus that does Apple warranty repairs and i think there are more than that too

Although Service Plus and others do Apple warranty repairs MobileFoneRepair are the only authorised/official iPhone repair agent in NZ.

I called Apple to double check and they advised that the only official agents are MobileFoneRepair and Vodafone (who send your device to MobileFoneRepair). They said this is because it is a mobile phone and they only use specialist mobile repair agents. The other agents may officially repair iPods and Macs but not the iPhone.

Ok, thats good to know, but they will not do ipod touches as far as im aware which the OP didn't specify what he had

PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.