So I installed Exchange 2010 SP1 and now have problems with iPhone

Forums › Apple iOS and devices › So I installed Exchange 2010 SP1 and now have problems with iPhone

jake18

51 posts

Master Geek

#67038 27-Aug-2010 12:24

and all my iphone mobiles are having issues :S

mail will download to the devices but when opening the email - no content

mix of 3GS and iphone4 running 4.01
They were working fine with Exchange 2010 RTM Rollup 4 - didn't get the issues that were reported and fixed with 4.01

All my non-iphone users are fine with their devices

:(

jake18

51 posts

Master Geek

#373537 27-Aug-2010 12:55

Server being spammed with the following error:

Watson report about to be sent for process id: 4836, with parameters: E12, c-RTL-AMD64, 14.01.0218.011, AirSync, MSExchange ActiveSync, Microsoft.Exchange.Data.Storage.InboundConversionOptions.CheckImceaDomain, UnexpectedCondition:ArgumentException, 2908, 14.01.0218.015.
ErrorReportingEnabled: False

benmurphy66

349 posts

Ultimate Geek

ID Verified

#373808 27-Aug-2010 23:40

We have the same issue can't send emails. Issue is exchange 2010 and iPhone 4, rumors has it that ios 4.1 fixes the issue. Downgrade your iPhone to 3 and it will work again.

gehenna

8509 posts

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#373817 28-Aug-2010 00:21

any problems with OWA?

paulspain

417 posts

Ultimate Geek

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#373821 28-Aug-2010 01:01

We've installed it on our Exchange Servers... no issues so far but I haven't had a chance to check with iOS yet. I will check on the iPad tomorrow morning and let you know if this is impacting us too.

Paul Spain
Founder: Gorilla Technology, NZ Tech Podcast

Regs

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Snowflake

#373822 28-Aug-2010 01:21

i was about to install it yesterday, then thought.... i'll give it 24-48 hours at least before giving it a crack. glad i did :)

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paulspain

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#373880 28-Aug-2010 10:28

Everything with Exchange 2010 SP1 definitely working nice here on the iPad. Your iPhone issues must be the curse of iOS4! On a side note, the upgrade to OWA is pretty nice.

Paul Spain
Founder: Gorilla Technology, NZ Tech Podcast

jake18

51 posts

Master Geek

#374010 28-Aug-2010 19:22

Yes - the new OWA is really nice + all the other enhancements - just breaking activesync for my iphone users was the only issue - call logged with microsoft, lets see what happens

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Oblivian

7300 posts

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#374021 28-Aug-2010 20:07

Are you aware of https://www.testexchangeconnectivity.com/ ?

Might point out as they say here, an OWA issues. As far as I know the iphone relies on OWA to setup the activesync push-connect.

Not got an expired certificate? :P

I've only had to set 2 iphones up for mail from exchange.. damn they are fussy with server URLs etc.

jake18

51 posts

Master Geek

#374027 28-Aug-2010 20:27

Oblivian: Are you aware of https://www.testexchangeconnectivity.com/ ?

Might point out as they say here, an OWA issues. As far as I know the iphone relies on OWA to setup the activesync push-connect.

Not got an expired certificate? :P

I've only had to set 2 iphones up for mail from exchange.. damn they are fussy with server URLs etc.

Hi Oblivian,

am quite aware of that site, use that to test after deployment of exchange servers for customers

I have users with non-iphones that are working fine - only affected users are iphone users with 4.01

OWA works fine/ outlook anywhere works fine - just my iphone users activesync :S

stefankrz

20 posts

Geek

#375756 2-Sep-2010 14:13

the Exchange team blog put up a post of issues with exchange 2010 sp1 which includes a resolution for the iphone syncing issue. it is to do with the names of accepted domains having spaces in them.

http://msexchangeteam.com/archive/2010/09/01/456094.aspx

if this helps let us know as i am holding off from installing till we can confirm this fixes it. dont want to anger the higher ups who mostly use iphones

jake18

51 posts

Master Geek

#375778 2-Sep-2010 14:47

Yep - that resolved my issues - sorry for the late post about this

http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/thread/321eae51-9cbd-4a5e-85c1-68d8f7b523c3