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Forums › Apple iOS and devices › iPhone 4 can't access internet over 3G
possum888

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#68697 26-Sep-2010 18:21
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I've just gotten an iPhone 4, and have upgraded it to 4.1, but for some reason if I'm off Wi-Fi, I cannot access the internet. All the APN settings are correct, I've tried resetting and restoring the phone, but nothing seems to work. 

I'm on XT and I'm on a $1 a Day plan (I think)

And should the 3G symbol show up next to 'Telecom NZ' in the corner? Because mine doesn't , and isn't XT a 3G-only network?

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bongojona
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  #384608 26-Sep-2010 18:28
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you should see a '3G' symbol next to the Telco name yes.

Does it work on Edge data ? (turn on network data but not 3G so you see an 'E')

Sounds like a network issue maybe. I am on 2 Degrees and have no problems here.



possum888

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  #384611 26-Sep-2010 18:40
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Nope no symbol 

 

ZollyMonsta
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  #384613 26-Sep-2010 18:41
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I've had similar. Intermittent data over 3G. Resolved by turning
3G off (will.benefit too from less battery usage) :-)

Data is slower but benefit from no data issues and better battery life.




 

 

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possum888

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  #384614 26-Sep-2010 18:43
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Tried that, but XT is 100% 3G so I end up with 'No Service'

freitasm
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  #384615 26-Sep-2010 18:44
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Are phone calls working?




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possum888

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  #384617 26-Sep-2010 18:45
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Yes

 
 
 
 

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corksta
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  #384629 26-Sep-2010 19:08
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Have you done a full restore, not just from the backup?




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riahon
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  #384638 26-Sep-2010 19:27
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Out of interest what do you have as the APN settings?

possum888

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  #384639 26-Sep-2010 19:43
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corksta: Have you done a full restore, not just from the backup?


Yep but still nothing.

My APN settings are:

APN: internet.telecom.co.nz

MMS:

APN: wap.telecom.co.nz
MMSC: http://lsmmsc.xtra.co.nz
MMS Proxy: 210.55.11.73:8080
MMS Max Message Size: 614400 

Shagy
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  #384713 27-Sep-2010 01:47
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have you checked iphonenewzealnds web app carrier settings
www.iphonewzealand.co.nz/nz-carriers

might also play to call telecom and check data in enabled on your account

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