iPhone 4: Lock the screen during call?

Forums › Apple iOS and devices › iPhone 4: Lock the screen during call?

thewwjd

10 posts

Wannabe Geek
Inactive user

#74422 29-Dec-2010 22:31

As expected, I got my iPhone 4 from Hong Kong by a friend and he is kind enough helping me to ship to NZ. The phone just arrived before Christmas and I have been using it for a few days. Couldn't be happier since.

However, I do have one problem about the phone, while I am talking on the phone, sometimes my ear or my face was accidentally touch those on screen buttons (speaker, mute, contacts... etc), is there any way(s) I can avoid it? Thanks!

johnr

19282 posts

Uber Geek
Inactive user

#422515 29-Dec-2010 22:37

Don't let your ear touch the screen or use the headset

tardtasticx

3075 posts

Uber Geek

#422517 29-Dec-2010 22:39

I thought it was meant to auto-shut off the screen when the proximity sensor detected your face? Has it got the latest firmware? This was a bug in the older firmwares wasn't it?

thewwjd

10 posts

Wannabe Geek
Inactive user

#422523 29-Dec-2010 22:49

Yes, actually the screen goes "black" once the call was established and was being put on my ear, but for some reasons, the call was mute and the other side just couldn't hear me accidentally, and I found I have "touch" the button.

Since the phone was come with 4.1 showing in iTunes, I'll try to upgrade to 4.2.1 to see how it goes to see if it is a software or hardware problem.

Thanks anyway.

tardtasticx

3075 posts

Uber Geek

#422528 29-Dec-2010 23:03

thewwjd: Yes, actually the screen goes "black" once the call was established and was being put on my ear, but for some reasons, the call was mute and the other side just couldn't hear me accidentally, and I found I have "touch" the button.

Since the phone was come with 4.1 showing in iTunes, I'll try to upgrade to 4.2.1 to see how it goes to see if it is a software or hardware problem.

Thanks anyway.

No problem. Good luck and let us know how you get on

dan

1134 posts

Uber Geek

Lifetime subscriber

#422576 30-Dec-2010 09:11

johnr: Don't let your ear touch the screen or use the headset

honestly why even bother replying?

this problem effects alot of iPhones4 the proxomity sensor does not work properly since they were released, and the "fix" apple released did not fix the problem for alot of people

If the 4.2.1 fix doesnt fix it for you, return it and hope you dont get another phone that does the same, or jailbreak it and install an app which locks the screen when your on a call.

johnr

19282 posts

Uber Geek
Inactive user

#422590 30-Dec-2010 10:22

dan:
johnr: Don't let your ear touch the screen or use the headset

honestly why even bother replying?

this problem effects alot of iPhones4 the proxomity sensor does not work properly since they were released, and the "fix" apple released did not fix the problem for alot of people

If the 4.2.1 fix doesnt fix it for you, return it and hope you dont get another phone that does the same, or jailbreak it and install an app which locks the screen when your on a call.

What is wrong with my reply thanks?

I have an iphone4 and this is what I do so take a chill pill

tardtasticx

3075 posts

Uber Geek

#422608 30-Dec-2010 11:57

johnr:
dan:
johnr: Don't let your ear touch the screen or use the headset

honestly why even bother replying?

this problem effects alot of iPhones4 the proxomity sensor does not work properly since they were released, and the "fix" apple released did not fix the problem for alot of people

If the 4.2.1 fix doesnt fix it for you, return it and hope you dont get another phone that does the same, or jailbreak it and install an app which locks the screen when your on a call.

What is wrong with my reply thanks?

I have an iphone4 and this is what I do so take a chill pill

But you're in the business which sells phones, and you should know that if someone buys something as expensive as an iPhone, you would expect that it should be free from defects like this. The customer shouldn't have to adjust to suit the wants of a broken phone. How can you listen to the call without the ear touching the phone? The headpiece thing that the sound comes out of during a call is like a CM away from the screen. Its not logical to keep your ear off it.

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corksta

2397 posts

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Trusted

Subscriber

#422617 30-Dec-2010 12:48

I think you should take johnr's comment in the context of Steve Jobs' comment when he said "don't hold it that way" when asked by people about how holding it in a certain way caused the reception to drop.

It's just tongue-in-cheek people!

Ham

462 posts

Ultimate Geek

#422632 30-Dec-2010 13:47

Mine is the other way around... When I take the phone away from my face, sometimes it "forgets" to turn the screen back on.

gehenna

8495 posts

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Moderator

Trusted

Lifetime subscriber

#422636 30-Dec-2010 14:01

It really does sound like a faulty proximity sensor or software issue. Normally the iPhone will disable the touchscreen when the proximity sensor is triggered.

If a straight update doesn't work, try booting to DFU mode and then restore to the latest software.

If it still happens I'd say you have a hardware problem.

thewwjd

10 posts

Wannabe Geek
Inactive user

#422756 30-Dec-2010 20:59

Hi guy, I have updated to iOS 4.2.1 and so far I didn't experience the problem so far, I'll keep an eye on that and let you guys know. Thanks all anyway.

TheLastLemming

99 posts

Master Geek

#423061 31-Dec-2010 20:26

I get that often too. I always use a earpiece now