IPod Touch stopped working!

Forums › Apple iOS and devices › IPod Touch stopped working!

Makuta

41 posts

Geek

#75739 22-Jan-2011 17:12

My son's i pod Touch 4th generation stopped working!

Plug in to recharge the battery get nothing. Switch on/of button and nothing happening.

Can't get any response at all! Can anyone help?

tardtasticx

3075 posts

Uber Geek

#429953 22-Jan-2011 18:06

Have you tried connecting it to itunes and see what happens? Try pressing and holding the home button (the round button just under the screen with a white square on it) and plugging the ipod into the computer at the same time? that forces it into restore mode which might make it show up in itunes. If not, just take it back to the store you got it from.

Makuta

41 posts

Geek

#429966 22-Jan-2011 18:49

Thanks for that. Nothing happened and itunes didn't identify it.

Any other ideas?

Makuta

41 posts

Geek

#429970 22-Jan-2011 19:28

Got it sorted. Did what I should have to start with. Googled ipod touch troubleshooting and got the answer

VinLew

210 posts

Master Geek

#429980 22-Jan-2011 19:49

Makuta: Got it sorted. Did what I should have to start with. Googled ipod touch troubleshooting and got the answer

What was that answer? (just in case someone has the same problem)

chiefie

I iz your trusted friend
5877 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#429990 22-Jan-2011 20:07

Was it drain of battery to the point that it can't boot up unless it's been on charged for quick short while? I had it happened to me few times when I have mine (1st Gen iPod Touch) drained to the point it can't turn on unless it's been on charged for 5 minutes min to get sufficient all-clear boot up.

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b0untypure1

1426 posts

Uber Geek

#430005 22-Jan-2011 20:31

dfu and restore :)

Makuta

41 posts

Geek

#430007 22-Jan-2011 20:33

Is iPod touch not responding? To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

This from Troubleshooting page at Apple

http://www.apple.com/support/ipodtouch/assistant/itunes/#section_4

Can't believe it worked.

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tardtasticx

3075 posts

Uber Geek

#430015 22-Jan-2011 21:00

Wow. Lol.

b0untypure1

1426 posts

Uber Geek

#430036 22-Jan-2011 21:58

if you bought it from DSE we give out a little notice that explains "press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears."

because amazingly enough, this can fix a lot of problems.