Bjango Consume app not working with Telecom or XT

Forums › Apple iOS and devices › Bjango Consume app not working with Telecom or XT

Downunder

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Master Geek

#78134 28-Feb-2011 09:55

Ho guys, is there any update ??? ?
This is driving me nuts its such a fantastic app... well when i was on voadfone but i changed to xt and never got it working and since xmas my home bb now wont work.. I have emailed and they even got me to sent my account details to them to try to get a fix but they was last year... now nothing they wont reply to emails or twitters...

Loosing hope here and i would love it to work... damn it i would happily pay for the app it it would work!

does anyone have the heads up or should i just forget it

thanks

sam ?

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88 posts

Master Geek

#444034 28-Feb-2011 10:05

i forgot to ask why are both the other posts about consume locked ?
sorry i had to start new post.

corksta

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#444047 28-Feb-2011 10:26

Threads lock automatically after 30 days of no replies. The OP can unlock it by posting a reply in that thread.

ALTRON

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Ultimate Geek

#444056 28-Feb-2011 10:39

The Xt meter on it works for me but xtra BB hasn't worked in months.

jonherries

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#444065 28-Feb-2011 11:05

XT worked for me just now.

Jon

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Master Geek

#444066 28-Feb-2011 11:07

for thoes the it is working are you using your "my telecom" login ?
maybe it is that i have two mobiles linked to my telecom ?

jonherries

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#444070 28-Feb-2011 11:16

Prepay XT, phone number is my username, and presumably, is the log in where I check my prepay balance (can't remember).

Jon

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Master Geek

#444073 28-Feb-2011 11:19

oh me not on pre pay !!

Sharesies kids

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).

gehenna

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#444099 28-Feb-2011 12:33

If it's not working for you go to http://bjango.com/help/consume/sendingusage/ and follow the instructions. They are very good at responding.

Downunder

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Master Geek

#444115 28-Feb-2011 13:19

gehenna: If it's not working for you go to http://bjango.com/help/consume/sendingusage/ and follow the instructions. They are very good at responding.

Sorry to say i have tried and tried and feel they are ignoring me now...

gehenna

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#444117 28-Feb-2011 13:20

Sorry I just read that in your first post too. Very strange.

Downunder

88 posts

Master Geek

#444120 28-Feb-2011 13:28

It is strange as they started off being so helpful i thought they were going to sort it...

even telecoms mobile usage page is a mare to get to so i understand banjo's problems but it must be fixable...

fingers crossed

sam

oldmaknz

536 posts

Ultimate Geek

#444140 28-Feb-2011 14:28

XT's own web usage meter are down more often than not.

Just tried Consume with my XT prepaid account, not working.

Downunder

88 posts

Master Geek

#444144 28-Feb-2011 14:34

maknz: XT's own web usage meter are down more often than not.

Just tried Consume with my XT prepaid account, not working.

I agree there usage meter sux if i am on wifi It wont work i have to be on there 3g network and usually wont work.

stuck having to log on to my telecom which is ok'ish but a pain compared to consume and there brilliant visual meter that lets you know wow your doing over your month.... ( giving up trying to get my wife to look there so se dosent go over her usage too much.

Downunder

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Master Geek

#445118 3-Mar-2011 11:46

no word back form them in 4 days i wont hold my breath

gehenna

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#445149 3-Mar-2011 13:07

Sorry Mauricio for pimping another forum here, but Marc and the team from Bjango are members of MacTalk and regularly keep up with the threads concerning their products.

Try posting your issue there: http://www.mactalk.com.au/forum.php

Marc and I are also Mods on the forum so I can probably bring it to his attention for you.

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