Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


discretesound

23 posts

Geek


#81305 11-Apr-2011 13:58
Send private message


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
johnr
19282 posts

Uber Geek
Inactive user


  #457496 11-Apr-2011 14:03
Send private message

Sure you would like to borrow my Credit card?



freitasm
BDFL - Memuneh
79254 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #457500 11-Apr-2011 14:11
Send private message

You didn't write anything in your post.





Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


gehenna
8497 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #457501 11-Apr-2011 14:13
Send private message

10 to 1 it's a Mastercard.



discretesound

23 posts

Geek


  #457505 11-Apr-2011 14:20
Send private message

I don't know why my post doesn't show up. well here it goes

Hi guys,

On march 25, 3:20 am i ordered a white ipad2 32GB 3G. On 7th of april Apple has finally charged my card however at about 2:00pm apple sent me an email stating that my debit card has been declined. I called up their customer service to know what had happen and they told me that there was a system error and that everything is fine now.

On 8th of april i received another credit card declined letter from apple. Unsatisfied, i went to the bank to see where the problem lies. The bank told me there has been 6 transaction from apple and 1 transaction has been approved while the other 5 has been declined. I called up the customer service stating this fact and according to them the payment didn't show up on their system and asked me to request an authorization code from the bank for the approved transaction.

My bank statement still hasn't shown me the transaction for apple but my debit card has been charged. Today apple called me they can't guarantee the stock if the issue can't be resolved in 5 business days and possible delay to another 3 weeks.

Is there any way that I can end the dispute faster? Or is this a problem that is common? Is there any retail outlet that have any ipad 2 in stock? Thank you for your help guys.

xpd

xpd
Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #457507 11-Apr-2011 14:21
Send private message

Probably a VISA Debit card... out of credit.

Update : Wow, was joking about debit card as the post above wasnt actually visible when I hit Post... :)




       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

                      LinkTree

 

 

 


xpd

xpd
Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #457508 11-Apr-2011 14:24
Send private message

discretesound: I called up the customer service stating this fact and according to them the payment didn't show up on their system and asked me to request an authorization code from the bank for the approved transaction.


This will be the fastest option....   once they can match up the auth codes or whatever it is they do with them, you should be away.

Otherwise cancel all transactions, use someone elses card and try again.




       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

                      LinkTree

 

 

 


  #457509 11-Apr-2011 14:25
Send private message

The bank should be able to give you the Authorisation code within 12 hours generally from the approval transaction time. I had similar issue in the past. Which bank is the card with ?

 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
discretesound

23 posts

Geek


  #457510 11-Apr-2011 14:28
Send private message

It is BNZ. I called up the bank today and they still unable to give me any authorization code.

Kyanar
4089 posts

Uber Geek

ID Verified
Trusted

  #457519 11-Apr-2011 14:41
Send private message

discretesound: It is BNZ. I called up the bank today and they still unable to give me any authorization code.


That's very odd.  With Westpac, they've always been able to give me an authorisation code for a transaction.  Which department at the bank did you speak to? 

discretesound

23 posts

Geek


  #457524 11-Apr-2011 14:50
Send private message

I called both BNZ customer service and credit cad department. Both of them said they can't do anything until the transaction has appeared on my statement. This is a bit weird because in the past the transaction usually appeared on my statement within 12 hours.

https://cdn.geekzone.co.nz/imagessubs/blog422a2e009ab1496d99cf986e4b450cf9.jpg

https://cdn.geekzone.co.nz/imagessubs/blogcf460d86796e7909264b77362b5f599a.jpg

  #457527 11-Apr-2011 14:58
Send private message

Unless its in a Limbo where its actually declined and the refund is about to come back to you ?
the last time it happened to me with Bank Direct they gave the code pretty much immediatly.

discretesound

23 posts

Geek


  #457541 11-Apr-2011 15:22
Send private message

Is there a reason to why apple charged me 6 times? 4 from apple australia 1 from apple uk and 1 from apple ireland.

langers1972
1039 posts

Uber Geek


  #457543 11-Apr-2011 15:28
Send private message

No wonder they make so much profit

discretesound

23 posts

Geek


  #457574 11-Apr-2011 18:15
Send private message

UPDATE: I added extra funds to my debit card to see if they double charge me. Hopefully the payment got through because i really don't want to experience another delay on the iPad.

caldazar
459 posts

Ultimate Geek


  #457587 11-Apr-2011 19:16
Send private message

I always have a second credit card for when stuff like this happens. Occasionally I have had one card declined somewhere (for no valid reason and it's not worth trying to waste time tracking it down), so having the second card helps in this case.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.