Hi Guys,
I work for an IT Provider and one of my clients has recieved changed their phones to an iPhone 4, 8GB handset. Since they have had this we've had one bill of 980 dollars and the latest which is only 6 days into their billing cycle which is so far up to 1100 dollars!
We have just had a call from our Gen-i account manager to tell us about the bill which was great. We've terminated mobile data on the phone and Gen-i have kindly run a report on the mobile to report back on the top websites used and the top protocols used (Actually I didnt know they collected this data which is interesting).
But the most interesting is that in only 6 days the phone has chewed through 2.6GB of data to our Exchange 2010 server! - Bad news given he's on a 150MB data plan!
Has anyone else come accross this before and have a solution? - We have 200 phones in the business which all synchronise to this Exchange server or another one, probably half the phones in the business are iPhones and we've never had this issue before!
Any comments are welcomed.
Cheers!