iPhone 4 with iOS5 falling off 3G data

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lxsw20

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Topic # 98509 29-Feb-2012 19:02

I look after about 20 iPhones at work. Seem to be having an issue with 3-4 iPhone 4 that have been upgraded to iOS5 losing 3G data. Texting and calling works fine, but no data for email etc

A top button + home button until you see the apple logo will fix this but I have people nagging me to fix it.

We are all on the XT network. The 3 or 4 iPhone 4s's we have don't seem to have this issue, nether do iPhone 4 running 4.X

Just wondering if anyone else has seen this issue, and if so what network you are on.

I'm going to grab a new Micro Sim from our Blueco rep to see if that does anything and also try a full restore on one but interested to hear if anyone else has this.

Thanks

johnr

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Reply # 588492 29-Feb-2012 19:18

This is already covered on Geekzone also complaints on the VFNZ forum advice is wait for iOS 5.1

lxsw20

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Reply # 588495 29-Feb-2012 19:21

Sorry, was a bit slack with a search i must admit. Thanks for that John.

johnr

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Reply # 588498 29-Feb-2012 19:25

Save your time don't muck around changing SIMs or doing anything else

Satch

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Reply # 588604 29-Feb-2012 22:24

The way to fix this (I've had to do it twice already) is to get hold of a VF micro sim, insert it, go to SETTINGS>GENERAL>NETWORK> and the APN settings option from here (I can't remember off the top of my head). In the APN field, put the Telecom APN which is internet.telecom.co.nz.

Now before you do anything else (and this is the important bit), while you are still in the APN field, eject the VF sim and put the Telecom one back in. Back out to the home screen and it should be fixed. You may have to do a reboot first, but you should find it works ok.

Kyanar

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Reply # 590568 5-Mar-2012 12:10

Satch: The way to fix this (I've had to do it twice already) is to get hold of a VF micro sim, insert it, go to SETTINGS>GENERAL>NETWORK> and the APN settings option from here (I can't remember off the top of my head). In the APN field, put the Telecom APN which is internet.telecom.co.nz.

Now before you do anything else (and this is the important bit), while you are still in the APN field, eject the VF sim and put the Telecom one back in. Back out to the home screen and it should be fixed. You may have to do a reboot first, but you should find it works ok.

johnr: Save your time don't muck around changing SIMs or doing anything else

Like John said. Your method is even more time consuming than just rebooting the phone (which is how I sort the problem).

Satch

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Reply # 591182 6-Mar-2012 12:22

Kyanar: Like John said. Your method is even more time consuming than just rebooting the phone (which is how I sort the problem).

You were lucky. Rebooting never fixes my problem.

Satch

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Reply # 593057 9-Mar-2012 23:58

iOS 5.1 didn't fix this problem. After the upgrade I lost 3G data again so had to do the SIM card swap trick...