OK, that's not the source of my problem then because I don't have Acronis. I have Macrium Reflect instead.
For some reason Windows 7 (64-bit) on my PC doesn't recognise the Navman My60T and so a USB connection to it is not established. When I try to install a relevant driver, Windows just says "Windows has stopped this device because it has reported problems. (Code 43)". I have tried it on other USB ports with the same outcome.
login: OK, that's not the source of my problem then because I don't have Acronis. I have Macrium Reflect instead.
For some reason Windows 7 (64-bit) on my PC doesn't recognise the Navman My60T and so a USB connection to it is not established. When I try to install a relevant driver, Windows just says "Windows has stopped this device because it has reported problems. (Code 43)". I have tried it on other USB ports with the same outcome.
Plenty of people have said they have problems with 64bit windows 7 and NavDesk but it has worked fine for me now I have removed Acronis.
Possibly Macrium Reflect could be causing the issue as well? Worth a quick uninstall to test it?
Believe it or not I am still working on this problem. So far I have discovered that I have two problems. The first problem was that Navman units are apparently fickle when it comes to USB cables. I purchased a fourth one (!!) with gold plated connectors and I can now get a reliable electrical connection between my Navman and my PC.
The second problem is that the USB driver software installed in my copy of Windows 7 Professional, 64-bit, does not recognise the Navman. So I don't get the usual removable drive icon showing in Windows Explorer when it's first connected. Windows Device Manager has an entry under USB Controllers saying "Unknown device". When I try and scan for driver updates on both my Windows installation disk and motherboard drivers disk, Windows just says that the latest driver is already installed. Duh.
I have seen reference to a Navman service pack available that fixes the USB problem. It perhaps should have been included with the NavDesk 7.30 software, but wasn't for some reason. So I have gone back to Navman support to try and find out more.
I represent Navman and would be happy to try and help you resolve this issue. If you private message me your contact details, I will have one of our customer support team contact you directly.
NavmanSupport: I represent Navman and would be happy to try and help you resolve this issue. If you private message me your contact details, I will have one of our customer support team contact you directly.
For the record, these guys have been very helpful. My unit is going in for repair.
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